February 2024 by Sarah Thompson
I always recieve a great service in the store but I visited today to pick up a Birthday Card and a Valentines day card for my girlfriend. I was at the tills when I laid my cards down, a lady with Brown Hair proceeded to alert me that it said 'Girlfriend' on my card and was I aware that I had picked up that card.It's 2024 and I was buying a card, I felt really uncomfortable as a woman who has a girlfriend, I shouldn't of been made to feel like that. I should be able to walk in, pick my cards up, go to the tills, pay for my cards and leave with a smile. Instead today I was made to feel really uncomfortable.
September 2023 by Frank Gowling
I want to mention Wendy who was very kind to my wife who was feeling unwell while in the Redcar shop this afternoon. She found her a chair and brought her a selection of cards to choose from when she was feeling a little better. Excellent customer service from Wendy. Thank you so much
March 2023 by John Holliday
Yvonne the store manager and her colleague Shelby at the Redcar branch have restored my faith in humanity. After an online order went astray today for my daughter's 40th birthday, they went over and above to ensure that she received a lovely bunch of balloons. They could not have done more and were so caring and understanding. I am very grateful and I know my daughter will be too. Best customer service I have ever received. Thank you so much xxx
January 2023 by Elvera Thompson
Very good range of cards and gift ideas bought calendar £11.00 cheaper than rival shop for same item
March 2022 by Karen Adamson
Excellent staff very helpful for everything you need anything you cannot find ask Yvonne very helpful
November 2021 by Geoff Brown
If you can't get one there, you can't get one....More choice than you can shake a stick at..... Low price too
July 2021 by Dale Rusk
Staff on door monitoring customer levels and asking to sanitise. Good range of usual cards and gifts at great prices. Staff only to happy to help with any queries you may have.
September 2020 by Debbie Hoyle
Staff in here are fab. Always ready to help. Big thumbs up to the staff they take customer service to a new level. Keep up the good work. Thanks for your help as well.
September 2020 by Brian Cooper
Loads of choice for the cards, good prices and extremely pleasant staff.
April 2019 by Samantha Hamilton
Standard card shop
January 2019 by Lesley Higgs
Love this shop, great selection and prices very good.
July 2018 by Lesley Thomson
Love this shop, great selection and prices very good.
June 2017 by Sally Waugh
Cheap cards
March 2015 by Katie S.
The Card Factory sells cards for all occasions and, despite only being a medium-sized store, this particular one still has a really good range. They also sell various gift items such as keyrings, soft toys, ornaments etc. and gifts for specific occasions like special birthdays, weddings, christenings etc. Everything is really good value for money - you can choose cheaper card options or pay a little bit more for something that is a bit better quality. I like their multi-buy deals where you can buy 5 cards for £1 so I can stock up and be ready for any forgotten birthdays! As this shop is right in the middle of the high street, with it's entrance on the corner of the central square, it can sometimes be a bit awkward getting in and out but apart from that, this is a fab shop!
January 2009 by Qype User (Looby-?)
Card factory is one my favourite places to get cars as find them very reasonable here! The prices range from 29p upwards but even for 50p you get a gorgeous card that looks much move expensive than it costs. They also sell gifts such as mugs, photo frames, ornaments, helium balloons etc. The selection of cards is great including thank you teacher cards and from the dog cards! It is quite small so can feel very cramped especially with pushchairs and prams in the shop. It can also be quite awkward to queue due to the lack of space but for the value you get here it's worth it.