March 2024 by Sharon Martin
The ladies in here are fantastic. It's an extremely busy pharmacy, and they are so friendly as they try to help. There are some cute little gift ideas or even treats for yourself.
February 2024 by IAN FENTON
Great service, good stock. Prices are good. Friendly staff with good product knowledge.
December 2023 by Beth Rounsley
As a long time user of this chemist I would like to thank all of the staff for their continued professionalism. Some customers can be so rude but it costs nothing to have manners. Just be nice ????
October 2023 by The colin holt band
Very busy Chemist, due to local demand. Staff always very helpful even at the most hectic of times...
August 2023 by Christopher Watt
Nice staff but I am writing this review while in a que on the phone I am number 2 in the qué timer is showing 45 minutes.
August 2023 by Raymond Stocks
I attend chemist today to pick my prescription up I waited a hour when I complained they said they had called me I said I am not deaf she raised her voice and said don't be so rude :I was not rude she spoke to me like a child ;I already suffer from mental health this has made my anxiety bad : I have now changed chemist and won't be using them again:
June 2023 by Angela Beattie
Staff are lovely, very helpful. But if you need to phone them you'll find it faster and less frustrating to actually go in person as they rarely answer! Been on now for almost 15 minutes. They cannot possibly be that busy on the phone, they just can't. They need an answer phone.
June 2023 by Stephen Howes
Tablets never ready when they should be!
April 2023 by Andrew Paterson
Served by young assistant very helpful and service with a smile well done
February 2023 by Gavin Bailey
Customer service is non existent rude unhelpful staff members. My wife was left in tears by the older woman serving behind the counter. We only wanted antibiotics for our two year old but she obviously wasn?t interested in helping.She was then fobbbed off by another staff member. The only saving grace was there was one genuinely helpful staff member who tried to help.Even after my wife told them she had sourced stock in saltburn. She is now getting phone calls asking her to call and collect the prescription. May be if they had listened instead of concentrating on been rude they would have understood it is not required now. We will never use this chemist again we would rather travel for prescriptions.
December 2022 by Adam M
Staff are mostly outstanding. Absolutely brilliant. But you better hope you don't have an urgent enquiry by phone. Today I spent literally 20 minutes on hold, and this is one of several occasions where the wait on the phone was in double digits, long enough to where I gave up and tried half a dozen more times until I eventually got through
November 2022 by michael kirkbright
Sad to make this comment because normally the service here is excellent. As a 74 year old I?ve been suffering with laryngitis for nearly 10 days. I have been self medicating but needed further advice.It is impossible to get a GP appointment these days so I followed 111?s advice to ask my local pharmacy. It was mid afternoon and I appreciated that the pharmacy was very busy. I asked to see the pharmacist. A young and inexperienced assistant asked me why and proceeded to go forwards and backwards to the pharmacist (who I could see was clearly very busy) to ascertain the problem. After the 3rd round of questions I left in frustration! Why didn?t they just say?he?s too busy at the moment,call back in 30 minutes??. All I wanted was advice! Very disappointed
November 2022 by Fifi Trixabelle
As for the quality and range of products - brilliant! But the staff leave a lot to be desired sometimes. It's seems very cliquey behind the counter. They make it quite obvious they are talking about certain customers. It's just plain rude.
November 2022 by Kate Oldfield
Lovely chemist.But some of the staff can be really rude and really quite ignorant behind the desk...However there are a few that are really lovely in here... and helpful... but i will be questioning if i should be travelling that little bit further to use another pharmacy if i can..Just no need really for the manner of some staff.
November 2022 by Linsey 9577
This is exactly how I remember chemists from when I was a kid. The staff are really friendly and helpful. There is an extensive range of products and a shop with lots of knickknacks to tempt you.
