January 2024 by Stuart metal
Called in looking to see what Electric heaters were on offer. 1 secondhand and new 6 plus and oil filled radiator as well. Helpful friendly staff and £25 local delivery no matter how many items you choose. ???
September 2023 by Danny Iwan
This is a decent little charity shop, definitely worth a look inside if like me you enjoy taking a look in these types of shops.You might find yourself a bargain.
May 2023 by Gaye Hird
I understand you are going fully digital ie cashless. I for one won't be shopping with you when this happens. it is wrong to take away people's choice regarding method of payment. I predict that you will lose a lot of custom because of this.
April 2023 by Elizabeth Prew
Best shop ever the staff are so nice and steam clean the furniture and beds well done 100 percent you are
April 2023 by Sallie Wilson
Brilliant service, very friendly and helpful.
May 2021 by Natasha Alsop
Great customer service from start to finish. Alice served me in the shop, found me a bedframe in the back that was perfect for me and arranged a delivery date and time which worked around my requirements. Delivery was also prompt and easy thanks to Jamie (?) the driver and his assistant. I'll definitely be using BHF again. ?
May 2021 by Natasha Alsop
Really great customer service from start to finish, from Alice helping me to find the right bed for me and finding a delivery date and time to fit around my plans instore, to a friendly and prompt delivery. I'll definitely be using this shop again
December 2020 by Deb
Wonderfully friendly and helpful staff. Very appreciative of donations. Impressed with young man who took a furniture item out of my car, concerned that he didn't scratch it. Happy to gift aid as young lady filled in the form at the door so I could watch my car. Well done!
October 2020 by stillshakin
Waited in all day for collection, never turned up and said they had tried to ring me but of course no calls on my phone....... . Much easier to pop 1 mile to tip and jobs done. Never again.
October 2020 by Christian Miners
If you can find another way to unload your unwanted furniture, take it.BHF are not particularly friendly or polite. They are vague about when they will turn up, and expect you to stay in all day to wait for them. Then they are prone to rejecting half of what you offer - so you end up having to hire another van anyway.
October 2020 by Gill Humphreys
A very big thank you to BHF Scarborough for an efficient, considerate clearance of my parents? bungalow. We hope the items will bring joy to those who buy them and a few pounds to the BHF.
September 2019 by Ann Johnson
They are cheap and very good quality
August 2019 by J
Absolutely useless. Sold a bed missing parts despite being fully assembled in the shop. Collecting the missing parts seemed like an inconvenience to the staff.
January 2019 by Jonathan Macfarlane
Very good professional staff and friendly service
December 2018 by Elizabeth Dale
Thank you for the brand new double bed just purchased and delivered this morning by Nick and colleague very efficiently and obligingly carried up 3 flights of stairs to my home. A wonderful charity doing so much good in the community & for the Heart Foundation.
