August 2023 by Islington Holloway
Ordered 6 chairs they cancelled my order after 3 days and told me to re order now the chairs price went up by £10 pound a chair what a joke I'll order from someone else who will be honest
July 2023 by Steve Barnett
Got this lovely picture on promotion 2/3 cheaper than everywhere else, postage was very fast and we'll packed highly recommended
July 2023 by lucy Royds
Bought some lovely furniture from here!Amazing quality and great customer service. They delivered my furniture with a smile and they were very helpful. Thanks guys?
July 2023 by Ann Garner
Fantastic serviceBrilliant prices we love our new living room furniture.And the quality is fantastic
July 2023 by Ros Hutchinson
Shoddy products and appalling customer service.We bought what was described as a solid oak dining table and 6 chairs for £1800 +Within months 4 chairs were dropping to bits and had to be replaced. After 11 months we noticed sections of the table were rising up. We then had weeks of pursuing them to inspect the table.Eventually they sent someone out who we believed was the owner. He accepted the table was faulty and led to believe he would organise an exchange. He even explained that we might need to construct the new table.We then heard nothing until I chased them up. Imagine our surprise when we received an email from a woman we had never heard of before saying the table was water damaged and probably caused by our cats urinating on it!We disputed this and invited another inspection but they ignored that request.In summary we arranged an independent inspection of the table and made a claim under S75 with our Credit Card company who have now refunded the money.The independent inspection found the table was not solid oak but the price paid was consistent with a solid oak table this table however was veneer. Additionally the construction was faulty, the damage could not have been caused by anything we could do and it was not economically repairable. The credit card company also noted that we had made significant efforts to resolve this problem.Our experience of Oak Furniture Yorkshire is that the standard of products is low and the customer service is worse.
February 2023 by Mikey ?Bullybasher? M
Do not purchase from this company! Very poor service. Bad communication. Ordered items that were not delivered, when finally got to speak to someone they just blame suppliers for delays. Avoid at all costs.
October 2022 by John Richard
How this company have 5 stars is beyond me! The furniture is very cheap and shipped in from China etc.. A lot of the painted furniture you can find on Wayfair for a 6th of the price and is sold as ?solid oak? when it is in fact veneer. BEWARE
June 2022 by Chloe Taylor
Amazing experience from start to finish. Honest, knowledgeable and friendly sales, competitive prices, the furniture exceptional, and the delivery/assembly team wonderful. Wholeheartedly recommended, will be my first choice for my future furniture needs. Many thanks! I am over the moon with my new furniture :)
February 2022 by Nadia Stanbridge
Top quality wooden furniture and cabinet making from this family business. Solid, beautifully crafted, traditional oak pieces that fit well in the modern home and built to last.
November 2021 by Charmaine Mdluli
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November 2021 by MISSORGANIC B
Excellent showroom with lots of choice, very helpful staff, why did I not find this place sooner, I will definitely be back....x
August 2021 by Chief_Engineer1
Super nice people. Lovely furniture. We've furnished 6 holiday let's with their solid oak signature collection. Amazing quality and service.Highly recommended and we can't wait to go back to furnished our new build private home at the end of this year :)
August 2021 by JamesM-2934
Superb service, Superb quality! Yes I too needed to put the legs on a dining table (it took me 4 minutes with the tool provided) BUT IT CLEARLY SAYS ALL THIS IN THE ITEM DESCRPITION AND ON THE RECEIPT I WAS PROVIDED with at the time of sale!! Also, as is the case with 95% of all furniture sold in the U.K it did also come from overseas however I fail to see any UK company being able to make this table for anything close to the £599 i paid... So I'm fine with it coming from overseas. I did ask if oak furniture Yorkshire could make me the table themselves. They said absolutely they could however, with the cost of labour, taxes, materials etc it would cost around £2600.00. Hence why I'm more than happy to have it made overseas and save nearly 2k!!With almost 9 years trading in Scarborough this company is a great find, I believe they're super friendly with people who are polite and friendly with them too.Highly recommended ?
July 2021 by JanetW-350
Disappointed because we expected the coffee table to come assembled.Also we tried to support a local business, but we?re not happy that the table came from Vietnam.Could have got similar and cheaper from Amazon!
March 2021 by John. Suggitt
I'm amazed to read a negative on customer service. We were treated very well despite our indecision and repeat visits. Always friendly, courteous and helpful.We ended up with two items of furniture that we are delighted with in terms of quality, appearance and function. What more could anyone ask for?
