March 2024 by tricia coulson
I made a formal complaint late last year about the poor service following my visit, also about the ensuing rudeness I experienced when I attempted to post a small parcel. It was the third time in as many weeks that I was told firstly that the post office was not open. Secondly the clearly visually NOT full post bag was full....The result of the inquiry hopefully has led to customer service improvements.
December 2023 by Tom Johnson
The shop is a great , convenient place to go . The staff are friendly and always have a smile on there face no matter the problems faced . Highly Recommend!!!!
December 2023 by jason hobson
A very important post office / shop to this village community. Alot of people rely on it. Hard working staff that brighten our day when we go in.
December 2023 by Katie Richards
Amazing staff great manager
October 2022 by Bob Ney
This ?post office? is the Hogwarts for appalling customer service!!! It?s either ?closed? for some trivial reason or the moaning staff are so slow that you lose the will to live?.. Want some overpriced groceries? Not a problem - but be warned, you will wait an age to pay for the privilege. Avoid at all cost?..
July 2022 by Jeremy Beagle
Decided to see how the staff are and not pre-judge. Got into conversation with a chap behind the till and pointed out there had been some negative reviews. He said "that will be the boss I imagine". I only wanted a bottle of water as I was cycling past and they demand you spend £5 which I thought was now unlawful based on banking fair play rules. Will not be stopping there again.
March 2022 by Harjit Singh
The staff at this shop are possibly the biggest mongs in the whole entire world? it?s actually incredible how slow people can be. Especially the women that work at the shop. The only one that is good is the ginger bloke.
September 2021 by James Dickinson
The stamps are 1st class!
July 2021 by Christine Headland
The worst thing the post office did was move to camblesforth shop. There are no clear opening times despite there being a sign saying post office is open 5am till 9pm. It gets closed several times a day at the staffs choosing. The staff can be quite rude at times depending who's working. Its really not a good look for the post office.
July 2019 by HappyS-12
Lovely shop and post office. Always greeted with a smiley face. Very well stocked. Would highly recommend.
June 2019 by MollieB-19
The thing I find most disappointing about this shop is staff members and their families putting derogatory comments about their colleagues as some of this information on here is very personnel and seems to be directed at certain members of staff. I go in this shop every day and haven't seen a problem The staff member is usually very busy with running the shop and the post office and stacking shelves. It does seem to Have a high turnover of staff but recently seems to have levelled. The staff I have encountered have always been friendly and polite. Some on these comments seem a shame.
May 2019 by MikeC-486
Credit to majority who work at this friendly store. Never have a seen such a busy local shop forever rushed of there feet be it with serving, stock filling or cleaning; yet they do it daily with a smile on there face! Sadly it's a shame I had to say minority as one young blonde girl in glasses let's the side down. She appears to do nothing but eat, gossip and complain. She also has an awful lot to say about fellow colleagues which is appalling (and that's if she does talk to you atall because I've been served a few times with her on her phone and she acts as I'm and incovience to her love life. But credit where it due I'll Defo keep coming back for the smiles with other staff members.
May 2019 by JaniceG-61
Avoid with all costs, staffing in this shop is horrendous, customer service skills are second to none NOT, staff sat down eating (dairylea dunkers) think it was Whilst popping the odd swear word in there not once acknowledgeing the customers a nice simple hello world be appreciated. Waiting times at the till is really bad whilst shelves are more important . The young girl more bothered about her hair and how much weight she lost at sw yet filling her face whist people stood waiting to be served, most of the staff just seem to like to swear tell you there life story rather then serve. On the other hand I have come across two lovely ladies that work there who are more then willing to help and give you the time of day one is quite tall and bubbly and the other is a dark haired lady. Good luck in your visit to this shop .
April 2019 by Jb19B
The management in this shop is a joke , your either greeted with a tut ,rolling of eyes , or omg not another customer . She makes you wait while she finishes what ever she is doing even if thereâ??s a queue of customers , tells you how hard she works and her life story. She talks about other members of staff and the owner off in front of everyone , her language is disgusting in front of customers children and the elderly she just doesnâ??t care , however there is some lovely members of staff that work there but the owner needs to get the management sorted she isnâ??t a good representative for the shop or the postoffice .
April 2019 by rufus dorian
if you ask anyone in the area about how bad the shop is the first thing they will say is the management. as soon as you walk through the door she is either swearing, sla gging off other staff members, making you wait for 5 minutes while she ignores the till or a combination of all 4. never in all my life have i been so disgusted with the people skills this manager has. my 4 year old overheard her swearing as we entered the shop and now she has picked up on several words. after telling her how unprofessional she was being she just shrugged and proceeded to start giving her life story. give this place a miss go to a supermarket take the time to go somewhere where the staff smile and don't swear because they have had a bad day, in all honesty the high turnover of staff should be more than an indication of how management is.
