March 2023 by m jackson
OK but not open very long
November 2022 by Hugh Melvin
Awful location. The only service car park (via a muddy bank) is closed. Double yellow lines or a walk in the rain (usually).Opening times mental as someone has said. Take a photo of the timetable and pin it up.
October 2022 by Angela Whitaker
Didn't answer phone after 6 goes at ringing and still got no post
August 2022 by Cathal Carey
Perfectly fine sorting office but the opening hours are impossible to remember today - Friday - it?s open 8-10, 12-2, 4-6. It?s different other days of the week. The Google hours are incorrect, they haven?t put the hours on the red card they leave, their own website is wrong. It?s pretty mental!
April 2022 by victoria tonner
I love the new opening times it given you a chance to get it the same day
February 2022 by Nigel Bell
Getting really fed-up with seeing the red cards in my letterbox, got another one today when both my wife and I were in the house.Please please please can you ring our door-bell (which is located right by our post-box) or knock on the door?I do trust that is not too much to ask????I'm reluctantly giving you 1 star as I am unable to give 0Nigel Bell5 The Links, Saltburn, TS12 1NE
November 2021 by Mark Thompson
Went to pick up a parcel. Picked up a parcel.
October 2021 by John Pearey
Lady on the desk at 4pm told me that my parcel was still out in the van & had'nt yet been returned.However she said that she would telephone me when the van returned.This the lady did at 6pm & i returned to pick up the parcel.Could'nt wish for better service - welldone.?.May i also add that a parcel that was to be delivered by R/ Mail on Monday next was actually delivered a week earlier.Many thanks.?
October 2021 by Jacqueline Doyle
A very different experience for me. A very friendly but very noisy restaurant & pricey. I'm also surprised that for such a large place the toilet facilities are not good. It's more for the younger generation who obviously enjoy this kind of venue.
September 2021 by Carol H
Disgraceful service staff apathetic, unreliable, ill informed and couldnt care less about customers i also suspect they are holding "onto" letters and parcels which is unforgiveable... need government intervention..
September 2021 by martin milburn
Have been waiting for post for over a week now. Unable to contact by phone as number is unavailable. If I had a. How else I would not use Royal Mail for anything.
August 2021 by Rick P
It's a sorting office. A pain to have to go to, only alleviated by the efficiency of the (somewhat understandably) unhappy looking staff.
July 2021 by Christine Windross
Keep changing opening times.. With no information on missed delivery card
April 2021 by Ken Hansen
Service not very good .(as always you blame the pandemic )
March 2021 by Gary Philips
Worst customer service ever. Their website says open until 12.30pm I get there at 11.45am & they tell me the website is wrong & refuse to bring me my package even though I paid £5 to get there & £5 back. No one about & it would have taken 2 minutes for her to do the right thing. Absolutely disgraceful.
