February 2024 by Les Milner
On a positive note no queuing, probably explains the miserable feeling in this one time great institution. Mine you one look at the staff has the same negative feedback, anything other than a stamp and the can't be bothered look appears.
January 2024 by Joseph Smith
I visit, or used to visit this Post Office regularly. But no more. I've never known such a miserable, unhelpful and negative bunch of staff such as the cackle that are behind the counter here.The 'ladies' are negative beyond belief, I have witnessed this on many occasions whilst in the queue.Every task they're asked to do appears like you've asked them something completely unreasonable and beyond human expectations. They then look at each other for back up, or to grumble whilst being as unhelpful as possible.Seriously, if you don't like your job that much, especially in such a busy, public facing position.... Quit!I almost didn't go in to pay money into my account on this occasion. Due to the dread of the service and misery.I wish I didn't... More misery afoot...A guy was asking to collect a parcel that had been redirected there, only for the 'lady' behind the counter to tell him rather abruptly... No, it did come here, but I refused it... So you'll have to contact the delivery service that has your parcel .The way she said, 'I refused it' was in such an entitled way and as if she'd been offended beyond belief that a parcel of all things was brought to the Post Office on a redirection.The poor guy didn't know what to say or do with himself.This is just one of many many incidents that I've witnessed, some at first hand.I will not be going to this branch again.
November 2023 by Liam
A bustling post office which does a great job of sending our letters and parcels. Most of the staff are very nice, but there's one particular lady can be quite rude.It shares the space with a Subway sandwich shop which is bizarre, it always smells of fast food.
November 2023 by Tara Hitchen
After walking in today after simply asking for some information from the elderly lady on the front desk I was met with abuse and mistreatment.The elderly lady seems to forget that she works in customer service.I was simply enquiring about forms needed to be renew a passport and was met with stupid questions about how a family member would ? get home ? extremely UKIP behaviour and I will not tolerate it.Avoid at all costs, this one individual is ruining the entire post office for everyone. The sub way members of staff were shocked and disgusted by her behaviour and so am I.
April 2023 by Matthew Robinson
Best public toilet in Skipton.
March 2023 by richard pike
Never met such a miserable bunch behind the counter. They clearly don?t want to be working here!
January 2023 by SorrySmithy
excellent service..staff v knowledgable..
September 2022 by Ray Clarkson
Rude old lady serving that refused a parcel for delivery and asked irrelevant questions about its contents. It's private and none of your business. Will not revisit and take my business elsewhere. Post Office Customer Service will be following up my concerns.
August 2022 by K. Peake
It was quick to dispatch a parcel at this office, where I had to wait barely any time! The staff were friendly and competent in checking my parcel, after which they gave me a receipt as proof of postage.
February 2022 by AlexC-813
Like other reviewers, I found the staff at this branch to be rude, unhelpful and demeaning. I have similarly complained to head office and I would recommend using any other branch.
February 2022 by HjS
If I could give a minus number of stars I would. The manager (Mr Ali) could not have been less interested or sympathetic towards the issue I had following the renewal of my driving licence at this branch and the serious data breach which occurred as a result. I shall never use this branch again. Disgusting level of customer service which I have now addressed with the Post Office head office.
January 2022 by Ro Jo
Rude lady works in here who's a jobs worth
October 2021 by Me My name
Unfortunately twice l have been in this week and the person behind the counter managed to process my returns parcels without actually speaking to me
July 2021 by Jean Worthington
Always met with politeness and they are very helpful. The only negative is sharing with subway. Horrible cooking smell and means more congestion re Covid restrictions.
July 2021 by Alexander McCalla
Really rude staff. Not IMPRESSED. I went here to deposit money into my account and the woman behind the till told me off for folding bank notes so they would fit in my wallet. How many one star reviews do they need to see before they take action and discipline the lady who is the source of all the complaints?
