February 2024 by Annabel Beeforth
I have been visiting the Whitby branch for years and the service is always great but today it was extra special. The staff are highly attentive, patient and helpful. I left feeling so well looked after and like I'd experienced really wonderful customer service, hence me leaving a review today. Thank you Specsavers Whitby!
February 2024 by Sue Wells
I always find the staff here so professional, friendly and helpful. Examinations are thorough and the results are explained very clearly. I never feel rushed and time is taken to answer my questions. I have an eye condition and the level of care I receive here is very reassuring. Thankyou. Highly recommended
February 2024 by Derek Coverdale
Friendly polite service would definitely recommend them .
January 2024 by Lindsay Burnand-Smith
An emergency situation whilst on holiday and Jackie was brilliant! Thank you!
December 2023 by Rowena Sommerville
Excellent service and attention at Specsavers in Whitby
December 2023 by Caroline Trencher
Great place for your eye tests, I've used them loads of times. Just take your time picking your frames and don't feel rushed into purchasing.
October 2023 by Gerard Moore
All good. Perfect fit. Well pleased. Thank you.
September 2023 by Ann Cook
Excellent in every way. Perfect fit and style for me. Specsavers always for me.
September 2023 by louise briggs
Very friendly helpful staff .
September 2023 by Pavel Goulko
Very helpful and customer friendly. I had forgotten my contact lenses on a weekend trip and although the branch did not have the exact brand from my prescription, James fit in an appointment with the optician John on the same day to have a new prescription arranged for a similar brand. Both very very helpful and turned a very stressful moment for me into an exceptional customer experience. Thanks very much again!
August 2023 by Margaret Clarkson
All the staff were so good at their jobs, helpful and friendly. Reagan worked extra hard to help me solve a problem (which originated elsewhere but I needed Specsavers to deal with) My glasses are great and I am pleased with them.
July 2023 by Imelda Little
Got an appointment on the day of request via the Specsavers website. Eyes tested and treated with respect and further tests required at no extra cost. Shown a very good range of glasses with a 2 for 1 price offer. All staff were friendly and professional.
July 2023 by Michael Hewitt
Very professional and knowledgeable staff. Very friendly and got in on time. I bet there can't be many Specsavers in the UK where you can look out of the window and see the beautiful harbour containing a full-size replica of a historic sailing ship, i.e., Captain Cook's "ENDEAVOUR."
July 2023 by Vicky Mckinnon
Well i could laugh at myself misread the time of my appointment i thought it was 12.40 but it was 1.40 so turned up a hour early but staff were friendly said i was early could wait in the waiting area or gofor a walk and come back just waited staff very were very helpful friendly felt very welcome definitely be back ?.picked me new glasses today gentleman who gave my new glasses made sure the fitted probably very very pleased.thank you for all the help ?
June 2023 by Joshua Whiteley
I have been three times now, with Dave, Sam and David helping me today. Everyone was professional, friendly and happy to answer any questions I had. Prices seem good considering the importance of the service they provide, I won't be going anywhere else anytime soon.