September 2023 by Chloe
Met the lovely Imogen here, who repaired the clasp on a brooch I?d been given and helped me work out what it actually was. While we were there, we spotted her handmade jewellery and I walked away with a lovely sea-polished jet necklace in a silver setting that was modern but still nodded towards the Victorian aesthetic, which I love. It?s a great place that is preserving the history of Whitby jet while still writing its future story.
January 2023 by Abi Herbert
Gorgeous, handmade earrings and incredible customer service from Whitby Jet. My cousin was absolutely thrilled with her bat earrings and the beautiful gift wrapping. Imogen went above and beyond after I made a mistake with my order, brilliant customer service is so rare in 2022 but I absolutely found it here. Thank you Imogen and Whitby Jet! ?
July 2022 by Matt Heudebourck-Emmerson
Amazing craft work, bought a whitby winkle, which the owner hand made and finished on the day we collected. This made it even more special as it was my wife's birthday. Please visit the work is fantastic. Made our trip to whitby.
November 2021 by Wendy Morris
Had a lovely visit this morning very interesting. Family run with some beautiful quirky recycled silver and jet necklaces. I shall definitely return for a further purchase. Well worth a visit .
October 2021 by Eloise M May
I just received my Nina Pendant that I had ordered online. Hands down most beautiful piece of jewelry that I own. The necklace was handmade by a lovely women called Imogen who hand wrote me a note. Really great personable customer service. Definitely will be recommending to friends and no doubt be purchasing again. A lovely experience.
September 2021 by WarofRoses
I went in interrupted the jeweler's tea time, but she was so nice! I asked a thousand different questions about jet and she answered all of them so nicely! She showed me her carving and polishing tools, she showed me different types of jet! It was such an awesome place! Its family owned, they do preservation, and inform the public, it's just an outstanding place. Definitely recommend visiting!
July 2021 by Dawn Taylor
Wonderful shop!! Cannot recommend enough!!!
June 2021 by Hayley Emson
Great guy full of knowledge & very welcoming
May 2021 by Rachel Earl
We had a very pleasant visit yesterday and were thrilled to see the old machines and tools on display. The items for sale were lovely, and Imogen was a delight to meet. She was a fount of knowledge and we loved seeing her work, in this family business.
May 2021 by Clare Adams
Beautiful Jet earrings. Fascinating chat to Hal about Jet that I knew nothing about
February 2021 by Fran Pearson
Had a replica ear ring made here this year. It was complex and the original was my old Aunt's it must have been 100 yrs old! When the pair were returned to me they were perfect. I had lost one over 40yrs ago and the other laid sad and alone until now. The original backs were unusable and have been replaced with gold they have been brought back to life with such love and skill I'm delighted and thank Imogen and her father very much. Keep up the good work ?xx
October 2020 by Clare Couzens
Fabulous place, lovely staff and stunning designs. Very reasonable prices too x
July 2020 by Graham Farnell
Plenty on offer in here but not cheap , can be bought a lot cheaper in other places, was much cheaper a few years ago, they were in your pocket then so really no idea why so expensive now when same stuff a lot cheaper else where!
September 2019 by Marie Maclean
Visited the centre a pendant caught my eye, unfortunately didn?t buy it, contacted the heritage centre and they took payment and posted the necklace, I then saw some earrings on their website, contacted Imogen and she made the earrings for me and posted them to me, beautiful pieces of jewellery, will definitely visit the shop the next time I visit Whitby. Hal and Imogen were so friendly nothing was too much trouble for them. Really happy with my necklace and earrings. Thank you.
July 2019 by Dave McLaughlin
Fascinating place to learn all about Whitby Jet and to see the last original workshop and machinery.
