9AM - 3:30PM
73 York Rd9AM - 4:30PM
7-7a Feasegate10AM - 3PM
2 Bridge St9AM - 5PM
25 Parliament St“Staff were friendly, polite and couldn't have been more helpful, answering my enquiry straight away. Covid precautions were extensive and clearly indicated on notices; hand sanitiser was provided and spare disposable masks available.”
9AM - 4:30PM
49 Market Pl9AM - 5PM
47 Parliament St“Staff were effective at keeping the wait to a minimum, and have on many accounts, proven to be incredibly knowledgeable of what they are doing. I do not write reviews often, but this place has incredible staff and a very convenient placement as it is right next to Stone Bow, my bus stop. If you need advice, aid or a simple query, I am certain you will be treated great.”
“I have recently had two bereavements within 4 days of each other, my head was a mess but coming into the bank the staff were gentle & understanding straight away. They were sensitive & dealt with me quickly & offered to help me where they could. I also received a most beautiful bouquet of flowers which they had secretly dashed out for! I got hugs & it meant the world at such a traumatic time”
9:30AM - 3PM
7 High Ousegate“Just called Santander to talk about my card had a long wait but I understand it can be busy sometimes, then spoke to Chris I believe was from Dublin honestly the best customer service I’ve ever had! Very polite, helpful and lovely.. Thankyou!!”
9:30AM - 4:30PM
13 Parliament St“Had a really positive experience in HSBC yesterday. As we walked in, we were instantly greeted by a friendly member of staff. My friend wanted to deposit some money but couldn’t remember his pin. She patiently showed him how to retrieve his pin on online banking, talked him through how to deposit the money, and explained to him how to change his pin to a more memorable one. Above and beyond!”
9:30AM - 3PM
1-3 Parliament St“Better than most Barclays branches these days. It has plenty of machines available, and usually you can get served at the counter without having to queue for ages - which is more than can be said for most other Barclays branches these days.”
9:15AM - 4:30PM
46 Coney St9AM - 5PM
2 Pavement“Good customer service from this branch opening my current account, however, I had a lot of difficulty with online banking as it was faulty however the branch staff were very helpful.”
9AM - 5PM
19 Trinity Ln
“Didn’t catch his name but the guy working late Monday was incredibly helpful. I had a bunch of issues to resolve including forgetting an old student address and he was very patient in finding a workaround to get it resolved ?”