February 2024 by Helina Farah
The young pretty lady with the glasses on today couldn?t of been anymore helpful as me and my other half are dinosaurs when comes to doing things online very patient thank you
February 2024 by Stuart Ackroyd
Horrible company. Complicit in genocide.
January 2024 by Jane Wilson
Non existent customer service
December 2023 by B
Closes at 3 and was there just before and wouldn?t let me in, a business with a lot of cash to bank. Advisor was rude and said I wasn?t there, the irony is it was before their closing time as we had the chat and it?s 3.01 as I post this and have taken the time to write it. Clearly I was there before 3!!!!! Bad form.
December 2023 by Jos Brown
Excellent staff. Very helpful and they try to find the most cost effective route to sorting things. Very patient and want to help you get the best from your app and they will guide you through the process. Took them 5 minutes to sort me out.
December 2023 by Susan Burns
Big thanks to the staff, even though they had closed, emerging staff helped with an elderly lady who had been a victim of pick pockets. Going above and beyond to help a person in distress
June 2023 by Christopher Eyles
No staff to deal with problems, over an hour wait to show someone my id. crazy for a big city center branch. ***** Reply: Thanks James it only took you 2 weeks to get a generic reply to my review, about the same time it took me to see the only qualified staff member in a branch servicing 1000s of your customers. Perhaps the rest of the reviews for this branch and mine are completely unwarranted. but then again.......
May 2023 by N H
BARCLAYS THE CLOWN BANKApplied for a Barclays credit card, to use on holiday. No problem we thought (we own our own home and have reasonable income)Cards came through. After about a week we had a letter saying cards had been blocked due to unusual spending. We have'nt used the cards!!This was a lie.Phoned the given number to be told the account had been closed, we no longer met their criteria.
April 2023 by smriti dahal
Not happy with the service, dont know how to treat costumers . Waiting time is forever in the telephone
April 2023 by Si Willow
The counter opening times are a joke .9:30 - 2pm so you need to book a day off to get a substantial amount of cash out . It?s ridiculous
October 2022 by SW Suen
I was opened current account on 30th August 2022, thanks for Christopher Lunardi, the personal Banker professional and patience in explaining banking products .
August 2022 by Zainab Almugbel
I made a standing order for my rent. It was taken twice in the same date at the same time. When I called them, they said they do not know who fault it is and could not even solve it. The online banking and the app do not even show the standing order. You should go to the branch to check or modify it. None sense
July 2022 by cliveabell (Scooby - Tyson)
This branch is wheel chair friendly.Staff are very welcoming.Very helpful .
June 2022 by revliS zalliroG
Why do we have to wait so long in the line?? One lady serving and thousand others standing around by the door doing nothing.
January 2022 by Amanda Xiao
Had been waiting for two months to open an account but at the appointment I was told that I should?ve brought a document that they didn?t mention at first. It is not needed in other banks at all and actually meaningless.
