October 2023 by Khlo
This Co op is an actual joke. We just left because we were trying to get into a fridge that 2 members of staff were stood in front of , they just stared at us and kept yammering on and still stood there with there phones out then proceed to ignore us further. So we just left.We were clearly trying to get to the fridge. Honestly zero customer service and acknowledgement of customers.Blonde woman in black and another lass. You are aware you have customers right?
August 2023 by Jason Rayner
Worst Co-op in York.The bike rack outside is rubbish.Hardly ever any more than one or two members of staff in the shop. They spend all their time restocking the shelves and they often leave the trolleys of stock blocking the shelves or the whole aisle.When you walk past them towards the checkout and they see you clearly carrying alcohol they don't seem at all interested in coming round to verify your age. You can wait forever but usually you're forced to go and find them to ask them. That's not customer service.Despite this being my nearest local shop, I avoid it. Not worth the time or inconvenience.
June 2023 by florenceCheshire
Everything was clean, the staff couldn?t do enough for you! Excellent place easy to get around, rooms clean.fantastic location and comfortable beds we found everything we required in the rooms, clean towels fresh bedding and a cab ride from the station.
April 2023 by Alison Blood
Lovely little store.. needs more staff
March 2023 by Elena Jackson
I went at 10 a time it should have been open but it shut early early without any notification anywhere. If it advertised as being open till 11 it should hold itself to that time.
February 2023 by Stefen Adrian
Nice clean and very friendly staffs...almost everything in 1 place...good location
January 2023 by angus entwistle
Never open within their ?opening hours?
January 2023 by natasha crommer
Numerous times items I have scanned through are ment to be a sale item and has scanned full price.. 10 mins I was stood at self checkout before numerous customers who got helped before me won't be using this store again!!
December 2022 by 874chasd
We booked at the Barbican Staycity, in early (August) to ensure no problems having stayed previosly. December arrived and Staycity cancelled all December bookings. No explanation and no offers of alternative Staycity accommodation. We had stayed here before in March 2022 and all went reasonably well and we were hoping to make regular future visits. Unfortunately, we can no longer trust Staycilty to honour bookings and will have to find alternative accommodation for the future
December 2022 by Parshati Dutta
Doubt if it actually opens at 6. Was there at 7:40 today and it was VERY closed.
December 2022 by laurapW6396IC
I will never book with Staycity again. Our stay 2 days before Christmas, which we book every year with our children has been cancelled last minute (when it was booked in August) without notice (we found out by receiving a refund and calling to question why) as Staycity have cancelled all bookings over the festive period so they can accommodate government paid bookings at a higher rate to accommodate migrants. Really poor service, especially when calling to find out why we had been cancelled without notification.
December 2022 by Lucy D
Great location and accommodation - however been charged twice and after six phone calls, three emails still got no refund. Section 75 claim only way I can see I?ll get my money back, as looks like there?s trouble with all the cancelled bookings!!
December 2022 by Julia8055
Great location. Easy walk to York centre. We went to The Barbican just around the corner, literally. Apartment was clean and well equipped. Staff are friendly and helpful We would definitely stay again
November 2022 by triciaoreilly12
Great location, 10 minutes from the city centre. Studio accommodation was great, great facilities, spacious, good utensils, great cooking facilities. We just used the microwave, kettle and fridge. Washing machine/dryer
November 2022 by phoebet04
We stayed here to visit the York Christmas Market and the hotel was great. It was really good to have kitchen facilities, and the shower room and bedroom were great. Will definitely be using StayCity again.
