February 2024 by Lloyd Colbeck
Young lad who served me was very knowledgeable and helpful
December 2023 by Peter Bridge
Good products good service...
December 2023 by Al Al
Got a new door for here great service and helpful staff
November 2023 by Roofs and drives Ltd
Used these guys for years too class
November 2023 by Paul Holmes
Always really helpful and cheerful staff
July 2023 by Steve Bell
Called in for a small order but really helpful guy on the counter. Highly recommend
December 2022 by P B
Patio door lock broke so I took the lock to Eurocell in York, and purchased a replacement, after trying and failing to fit it, I took it back to be told they had sold me the wrong lock, this was a Monday, the new one would come on Thursday the same week, they would phone me to let me know, this didn't happen, I had to contact Eurocell to be told it hadn't arrived, so the Manager said he would organise one for delivery on Tuesday of the next week, this too failed and no one contacted me, again I had to phone the store. In the end I decided on a refund and try elsewhere. I have had no apology or a phone call, this is the worst customer service I have ever had from a business.
December 2022 by JOANNE PRYOR
These poor guys are run ragged, but still smiling and very polite and helpful
October 2022 by D H
Great sales staff very helpful
February 2022 by kevin pollard
Great staff,great service always willing to help.great selection off stock
August 2021 by James Birch
Sorry to say but wanted to get some info re white cladding today and called into the office where no one was there, but rang bell for attention, I tried he bell 7 times no response, Thatwas over 10 minutes.There were two guys loading material and stacking them on the shelving, they heard my ring they were 8 metres away I could see them and allowing for their task they completely ignored me. I left very frustrated, and i was not allowed to go anywhere else but the office!! Really disappointed as they knewI was there, but no more your companies chance of completing a deal have gone. Not the best way is it to make your living by staff purposely ignoring customers.
August 2021 by Jonathan Elvidge
I normally use the scarborough branch who are very helpful. I went to eurocell york to get the boys that scarborough didn?t have. When i got there i spoke to the guy on the desk and asked if he could give me the discount that scarborough gave me. He replied with no sorry i can?t give any discount as only the manager can do that and he?s gone for his lunch. The guy was very recognisable as he had a liverpool accent.We got our stuff and that was that. The next day when we opened our soffit board up it was the wrong colour. I rang eurocell york and spoke to a different guy who was more helpful but said i tell you what il put you onto my manager. This is where it gets good. The guy had a liverpool accent lol. I said you served me didn?t you and he said yes. I asked him why he lied about being the manager and he was speechless. I?ve not even bothered taking the bits back and changing them yet because of this guys actions. He was passive aggressive, rude and obnoxious. It?s a shame because i probably spend £2000 a month at these stores paying the so called managers wages. Just like to say scarborough are very helpful and i will not use eurocell york ever again. Beware of this guy if you use this store.
August 2021 by Jason Stockhill
Even when your not regular. And don't have a clue what your doing. They always treat you great. The go to place for me.
August 2021 by Lorraine Bailey
Good quality items reasonable prices ,quick delivery &pleasant & helpful staff .
August 2021 by Martin Smith
The lad that has just served me was most helpful and knowledgable would certainly recommend
