June 2023 by Charlotte Wright
Absolutely awful customer service. We had just parked our car up at the same time as the delivery truck was trying to pull into the customer parking and we were beeped at repeatedly by the delivery driver and had the driver and the two staff members shouting at us and speaking to us disgustingly. I was walking to my partner to tell him to move his car out of the way and had the staff shouting at me. Just a horrific experience when I was trying to be helpful and move out of the way of the delivery truck. Never been treated so badly.
July 2022 by Lisa Winter
Absolutely disgusting customer service...Firstly go into the shop for nobody there to serve me..she was stood outside entertaining an older gentleman.She then came in and just stood there and was basically laughing in my face even after serving me as im walking out of the shop she still was rudley laughing .I did however say how very rude she wasI wont be going bk to this shop no matter how convenient it says it is.
July 2022 by kym garside
I am appalled by the way me and my daughter was spoken to today by both members of staff , my daughter yes wrongly bought a little pet into the shop but has a number of times but today a member of staff shouted with bad attitude across the shop to get it put with no please or any professional mannerism , we got the counter and I did express that we they could of spoken to us a bit better, then the member of staff then started to argue with me offered me out while on shift and told me back at 330 when she finished work and put of her uniform, I am appalled of the level ofservice I am a customer and I would not of raised my voice if I was spoken to with respect
August 2021 by heather frost
Been in there a few times normally go to the other store, i was talking to a nieghbour who had said a new manager was there so i went in what a difference, warm welcome and good to see Tess the manager smiling and wecoming everyone i know shes manager at gale lane,the shop is clean and tidy staff are more calm and noticing customers more, a big weldone mccolls, good move
September 2020 by Gemma Cattrall
Fantastic selection of most things, staff easy to get on with and friendly and easy to find what I'm looking for!
September 2020 by Dominika Wolender
Staff could be a little bit nicer, no need to be rude.
June 2019 by Lexus Sellars
They sell single cans and bottles of beer which are not in multipacks good for when your on the job in hot weather and on break. Customer service is decent does what a normal corner shop does.
January 2019 by Sarah Goddard
They are lovely in the shop very helpful
October 2018 by James Fillingham
Friendly staff
January 2018 by Mark Harmer-Ebdon
Expensive compared to larger stores.Friendly staff and you can get what you need if it consumables or cleaning products plus some muscle stuff
November 2017 by Sherlock Ash
Charge more than the price label says.
June 2017 by mark harmer ebdon
Expensive compared to larger stores.
Friendly staff and you can get what you need if it consumables or cleaning products plus some muscle stuff
May 2017 by Karim Yala
Worst customer service ever. Looks like no one cares about customers and seem bothered every time someone comes in...
March 2017 by Tom Joynson
Good do with being a little more visually appealing to walk round. Very cramped
February 2017 by Jon Reynolds
Very handy and extremely friendly helpful staff
