September 2021 by Julia
I visited the store today (13th of September) to receive help with my phone settings. I did not expect to receive much attention as I knew it was not a phone issue but rather me not understanding how to do it. It was about signing in. A young lady greeted me at the door and asked me if she could take a look at the phone. She talked me through all the steps and did everything for me, but in a way that would allow me to do it by my self if needed be. I was surprised by the amount of time she spent with me explaining everything because some people walked in right after me. She was very kind. I was surprised because not even I have that patience for myself sometimes! And she did not rush at all despite spending a long time with me knowing she wouldn?t get any commission because I wasn?t buying. I took her name (Judy) so when I go back she will definitely be my point of contact. Very nice girl.\\nWell done!
September 2021 by donna callaghan
Very friendly and helpful staff. The only store that would reserve the phone I needed which was hugely appreciated.
September 2021 by Kim Adams
I have just changed my phone \\u0026 sim plan. Made a lot easier because if the staff at this shop. Always welcoming \\u0026helpful. Special shout out for Si, who is amazing \\u0026 never makes u feel stupid for not knowing things! Highly recommend.
August 2021 by Erik Olafsen
My mum's phone had packed up, so we set out to get a new one. She didn't want anything fancy, and after being roundly ignored in another nearby phone-shop, we happened across the O2 shop. Unlike the previous shop, the O2 shop was run in a Covid-secure way, and the staff were very helpful, got my mum a great handset for waaaay less than we had thought possible and a great contract. We did not feel pushed to spend more, it was just helpful advice and great service. Much appreciated!
August 2021 by gill-tony hall
Good knowledge of products for required upgrade on airtime plan. Swift easy transaction.
May 2021 by Duncan Ellingworth
Excellent ?\\nJames and the rest of the staff were very helpful, knowledgeable and saved me money ? on my contract!!
May 2021 by Sean Hammond
Only popped just to have a quick look and the guys was very helpful in store ?
October 2020 by Beth Davies
Brilliant service from James to set up a new contract. Very friendly staff and a lovely atmosphere in store. Would 110% recommend!
September 2018 by Dawn Gilbert
Fantastic shop staff really friendly and helpful thank you so much for all your help today
July 2018 by Gordon Macrorie
As usual seen promptly. I have been a customer for over 10 years now and I think the staff are extremely knowledgeable and friendly.
June 2018 by Marcus Ribeiro
Came in to replace my iPhone 7 with the Oneplus 6. Very quick and easy process l, everything was explained thuroughly. I am very happy with my experience, very professional staff.
May 2018 by Reasean Cavana
Really nice staff, helpful and informative and seem to know there stuff. Sigh the manage(I think he is at least) is awesome. Good customer service. I know if I have aftercare issues I'll be in good hands.
March 2018 by jackie
Rubbish service. Got told I'm going on my lunch now I have to go I pass you to his colleague... What a joke. Nothing but disappointment.... In August I be moving contracts to another supplier been with O2 since bt cellnet...
All I want is new battery free of charge as I'm a loyal customer....
