March 2023 by Paul Joseph
Optical Express has moved location to:2nd Floor Quartz Point13 The StonebowYorkYO1 7NP
March 2023 by Jake Ford
I had laser eye surgery back in July 2022 and cannot recommend them enough to others. From initial consultation to being discharged the staff at the york branch and operating staff in leeds were excellent. I had quite bad redness and irritation after surgery but the ophthalmologist and post surgery staff were reassuring and gave great care. Thank you for the 20/20 ??
February 2023 by Julie
I would like to thank Carol at the York branch for not once, but twice mending my glasses for free after I managed to throw them accidentally on the floor and the lens falling out -great service
January 2023 by Phillip Pace
I?m on holiday and had a problem with my daughters glasses. Carol and Addy worked so hard to fix the problem. I wish all customer service was as good as this. I can?t recommend this store highly enough. Thanks very much guys.
December 2022 by chris noble
Called into York store after losing a screw from glasses.Young lady quickly found a replacement and fitted it for free.Outstanding service, thank you.
November 2022 by John Sandbo
Wonderful Carol was SO helpful! She gave me very good advice and helped with adjusting my frames for a proper fit!
October 2022 by Jasper Cook
Excellent service as always. Very helpful and friendly staff. Never a problem if I need adjustment on my glasses or small repairs.
September 2022 by Dave Nicholson
My second visit recently to this store for and hoc repairs to my frame. The staff here are incredible! So friendly and helpful. On both occasions they sorted my problem with no fuss and very efficiently. Many thanks again Carol, Abbie? and Summer.
August 2022 by J oe
Fixed my glasses for free!Happy days
August 2022 by Imran Khaliq
Went into Optical Express whilst visiting York as I broke a nose pad on my sunglasses. Carol allowed us in even though the shop was closing. She was really polite and friendly and replaced both nose pads with softer ones. Also, advised us of places of interest we could visit during our stay in York.
August 2022 by Shona Bailey
Popped in to the York store on the off chance that they could salvage my glasses and make an appointment at short notice - after fabulous, generous and efficient service from Addy, I'm very glad I did.
July 2022 by Charlotte Myers
Called in to ask if my sunglasses could be fixed. Addy fixed them straight away and did a fabulous job! It wasn?t too much trouble. Brilliant customer service, would highly recommend.
June 2022 by Megan Hogan
I went in yesterday to see if someone could quickly fix my glasses. The lens had fallen out and they were slightly crooked on my face. Addy fixed my issues no problem! I really appreciated her taking the time to do that. :)
June 2022 by Eleanor Griffiths
I went in for my glasses to be tightened up - Addy was great and even went a step further to understand what the problem was with the glasses falling off, and managed to make them fit me better on top of tightening to screws! Thank you Addy ??
May 2022 by Peter Shilleto
Very impressive Opticians, staff were excellent from the moment l walked in, glasses were top class will be using optical express on a permanent basis, eye test very thorough come highly recommended.
