March 2024 by Cameron Coombs
Staff have been great on every visit to date, food always tastes good and reasonably priced. Love this Pizza Hut branch and will definitely visit again.
March 2024 by Catherine B
Came in for the buffet and was seated and got asked if we had done the buffet before and knew how it worked to which we agreed (all previous ones we had visited took our drinks order and gave us plates) we were sat for around five minutes and my partner got up to ask where he can get drinks. The manager then said ?I thought you have been here before why aren?t you using the app? we told him we couldn?t connect to any service so couldn?t get onto it and looked around at other tables to suggest they managed. We told him our table number and pointed in the direction too and he just looked at us and Repeated to ask why we aren?t using the app then my partner looked at him in absolute shock and came back to the table. We decided to leave as he was giving a lot of attitude to us for no reason and it was also practically empty so I assume that shows. Absolutely shocking customer services on the manager, other staff seemed ok
March 2024 by S Smith
Buffet, speed of service and attentiveness very
March 2024 by Jonathan Lea
Lovely dinner although personally slightly too much grease however it is pizza ? Also, despite the waitress being on her own, service was great. The atmosphere had an American diner feel, open plan and neon etc.Thank you!
February 2024 by Paul Mitchell
Really we only go for goats pizza it's good every thing else is always
February 2024 by Cara Shuttleworth
We've just had our worst date ever at this pizza hut. Got there and tried to order food on the online thing which didn't work, we had already told the manager we have had issues ordering in the past and he didn't offer to take our order in person. After failed attempts online we had to request to order in person which delayed things. We both ordered the buffet, I instantly asked about margherita pizzas and was told they would be out on the buffet any minute. my husband who is less fussy than me went to the buffet and got what he wanted. 25 minutes later I had still not had a single slice of pizza, not one new pizza of any kind including margherita was put out on the buffet. Loads of veggie pizzas no one was eating and that were getting cold anyway, and various people getting up and down checking for margheritas with no luck. In the end I spoke to 3 members of staff and complained to the manager, they finally put a margherita out and everyone that had been waiting for it rushed over and it was gone within two minutes. More waiting, spoke to the manager twice about it, finally some more came out after we had all given up. I've never been to such a bad pizza hut. The whole point of the buffet is that it's quick and easy and you don't have to sit waiting for your food to come, we spent our whole date with me watching my husband eat while I sat starving! When we left nobody apologised, manager busied himself washing tables instead of apologising when I had complained directly to him about the service, and we weren't even offered to have the price of a drink knocked off our bill. They weren't even busy. I can't believe they wouldn't prioritise margheritas when fussy kids eat buffet and want plain pizzas and loads of adults want it too. Other pizza huts keep an eye on the buffet and keep it stocked up with fresh pizzas, not ones that have sat going cold half an hour. Manager said some people had pre ordered food and their food got prioritised over the buffet - absolutely bizarre state of affairs if a restaurant full of people had to go hungry so some people who have pre ordered can eat quicker. Avoid avoid avoid.
February 2024 by T H
Surprised this branch is open, can't imagine it would pass food safety. I think Pizza Hut brand must be surviving purely on 90s nostalgia.
February 2024 by Simon Wilkinson
Ordering app not
February 2024 by Terry Murphy
Gone down hill over the years food and salad very
February 2024 by Sabri Erbil
Pizzas, salads and others are
February 2024 by Gaz Latta
Enjoyed our lunch here, we opted for the buffet which we thought was good value....busy
February 2024 by Mark Savidge
Didn't enjoy it. Stuffed crust supreme just bland.
February 2024 by Amanda Barnes-White
Good, fresh, tasty food, lovely friendly atmosphere, everything was clean and comfortable and we were able to spend all the time we wanted on our meal despite arriving very late.
February 2024 by Paul Glendinning
We went for the buffet lunch and we really had our monies worth. Hot pizza's, garlic bread, not a bad salad selection. Pasta had a good choice. I'm only down grading the atmosphere as the noise of children screaming. But don't let that put you off a good lunchtime deal.
January 2024 by Justin Davis
Salad bar poor..Pizza not for me... Domino's need a
