December 2023 by Paddy
The people who work inside fresh goes premier shop in Boroughbridge are absolutely outstanding professional they know what they're doing they will help you and guide you but you need to change your pictures of what it looks like because it's not like it was before it opens 6 till 10:00 p.m. and on a Sunday 7:00 a.m. to 10:00 p.m.
October 2023 by youngmanatheart
This has got to be the biggest disaster food outlet in York since Frankie and Benny's shut down. 55 minutes for a order of two meals. I stood inside that "restaurant" and watched everyone who was there before me either complain or complain and get a refund. People who had used the drive thru and had been told to park up and wait were coming in asking where their orders were. Delivery drivers coming and going empty handed, the place was a shambles. Two members of staff wandering around (apparently trainees) with no direction from the two managers on site, what can they possibly learn except that being a headless chicken gets you a management role at this particular Maccies clearly as the two people in the management uniforms were shuffling about like an extra in walking dead. It is widely known to be the worst Macdonalds in York for the waiting time, I reckon they could go for the National record after tonight's show. Zero out of ten for effort, customer service, and attitude in general.
October 2023 by Nomad13957330664
All these reviews saying food is bad or whatever, I just think that if your going maccies you get what you get mfs trying they?re best and ain?t no one getting sick from somone touching they?re face while making food, food is good and food is hot every time I go here, somone complained about the milkshake melting? Bro it?s a goddamn milkshake it?s gonna bloody melt lmao good place to eat frfr.
August 2023 by Emily T
Embarrassing staff and experience ordered a simple meal a Big Mac meal and 20 nuggets and a mac chicken sandwich meal only to revive half of the order No fires one burger but three drinks it?s the most simple place to get food right and not only was delivery an HOUR AND A HALF LATE. Honestly I?d your hearing this all the staff should be embarrassed to work at such a low place it is embarrassing to call yoirself a worker there £53 for absolutely nothing revived £10 worth of food.
August 2023 by davem242
Once again, this place offers sub standard service and food warmed up chips greedy burger choco milk shake tasting of bannana icecream that soft it melts 10 mins down the road
August 2023 by fuzzy m
As I waited for my order I watched the lad prepare orders, he had long hair and kept running his hand threw his hair then handle the food, he also rubbed his eyes and scratched his face that looked sore, then handled the food, I always thought the place was run really well until I had seen this, normally you see the staff wearing gloves and using utenciks to move get the food ready, but not this young lad, put me off really, pluss he should have a hair net or hat on as he had long hair,
August 2023 by Sinklelder
Took ages to order through drive thru. No milkshakes at all. When received order was given water when ordered coffee, staff serving didn?t care and just threw receipt at us. Really sullen staff. Food was cold so threw most of it away. Won?t visit again.
July 2023 by dan smith
Lovely staff,clean store and good prices
June 2023 by harrison8
Awful service. Do not use this mc Donald?s if you don?t want to be waiting ages - far too long to use drive through and in side!
June 2023 by Fleur L
Visited this store several times every time deliveroo/just eat vehicles park in disabled bays ,complained to staff several times who pretend to be interested but do nothig,wrote to head office got absolutely no where,confronted the drivers and recieved disgusting language and gestures back,also had to take bake milkshake that had melted as the staff took to long to complete meal,worst place and mcdonalds staff I've ever come across,manager needs to be replaced ,avoid this restaurant use another one
April 2023 by wilmaYork
really hate visiting this place but my granddaughter likes to go after school on a Friday. Last week we had cold and half cooked chips and cold coffee ! This week only 4 chicken nuggets instead of 6 . Had enough now - goodbye
November 2022 by Kate Williams
Lovely shop assistant, they are commencing a refurb so support your local stores people!!! Good selection of necessities and treats/goodies
November 2022 by lords472
We?ve stopped going after giving this place the benefit of the doubt too many times and they have consistently proved they are just crap at being a McDonald?s. Your better off travelling to another. Staffed by tools who can?t get an order right, to cold and missing food, trapped for an hour in the drive through because they can?t work the order system and menu items often unavailable. I wonder why McDonald?s let this store tarnish their brand. Avoid.
October 2022 by S8026PFlouiseb
Called in today , couldn?t park in a disabled bay due to deliveroo/ just eat drivers parked in the bays again , I have complained many times , ordered food at the TouchPoints and then went to pay at the till as I didn?t have my card with me .7 members of staff all walked past me as I stood there and stood there ..asked for some service ..no body came stood there about 10 mins and walked out ..disgusting non service but the staff were playing football with a box
October 2022 by Michael Tolulope Oyebode
Excellent