January 2024 by Susan Birch
All the staff was very friendly, helpful and professional. With nice frames to choose from if you need any.
December 2023 by Alistair Murray
Very professional and friendly service from the audiologists here.
November 2023 by Mia Black
Hannah described every aspect of the eye test and answered all my questions and was very sweet and Alex went above and beyond to help my get the frames I wanted and was just brilliant such a great experience and lovely staff !! Thank you all !
November 2023 by Graham
First class, professional experience from very friendly, skilful staff
October 2023 by Julie Fielder
I popped into the Low Ousegate store with my broken Specsaver glasses. Victoria asked if she could help me & I passed her my....as I thought...unrepairable glasses. After a few minutes she passed my glasses back to me....as good a new!! No charge!! Thank you Victoria...you are a ??
October 2023 by Maggie Fayers
I can not thank them enough. Having walked in to book an appointment I was listened to. The young lady acted promptly and the optician saw me immediately. Thank goodness they did as I had a detached retina which requires surgery.Thank you so much to all involved with my care yesterday.
September 2023 by Stephen Phillips
Bad service, ordered some glasses nearly 2 weeks ago and got a telephone call off a gentleman saying my glasses are ready to pick up. So Monday i left work early and traveled a 20 mile round trip only to be told ( SORRY WE CAN'T FIND YOUR GLASSES SO CAN'T BE READY ) Shocking service with loads of people stood around.
September 2023 by Andy Jones Ngong Laigha
Excellent service. Very polite and efficient staff
September 2023 by Peter Pollen
Excellent customer service and the staff are so friendly and actually care about you're needs and give you time to get what you want and make sure you feel comfortable again an Excellent team at lower ouse gate specsavers in york an amazing staff team.
August 2023 by Graham Dexter
The Optician and Audiologist were professional and competent. The support staff were mostly dire. Very few interpersonal skills on view, a very glum crew. I often felt invisible. Perhaps the cost of living too long.
August 2023 by SAmzvlogs !!
Amazing staff, always very welcoming, joel is definitely a very trustworthy member of staff and knows what's what when it comes to eye tests ect which fills me with huge confidence when i go for mine, would definitely recommend.
August 2023 by Dorine Kuivenhoven
Thank you specsavers York for your service today. It was very annoying to lose a screw from my glasses, you solved this quickly and professionally and I was able to continue with my vacation. Dankjewel ??
August 2023 by Thomas Dunn
I was delighted by the pleasant manner and professionalism of the 2 staff members I met on my 2 visits. I haven?t got the glasses yet but so far my experience has been very positive.
August 2023 by Carol Prior
Excellent customer service. Friendly and helpful . And explained everything thoroughly. Would highly recommend
July 2023 by Jacqui Meehan
The only thing I would say. Is the pricing system is not clear. £69 for 2 pairs providing you do not need anything bar a plain pair which you could buy cheaper at a supermarket. All I am saying is....buyer beware.
