January 2024 by Sophie Connelly
I can?t thank Libby and the team at the Botanist York for everything they did to make my dad?s surprise party so fantastic. From start to finish, the team were so lovely and easy to work with.The booking system for group meals and the offering of the private room for large bookings is just fantastic, and the team went out of their way to make sure it went as smoothly as possible.Of course, it?s often the service in the night that make or break the experience? and they didn?t let us down at all. They were all so attentive, welcoming, and a credit to the Botanist! 100% would recommend for group bookings, as well as popping in for food and drinks in general (everyone loved their meals).
January 2024 by David Norris
Booked in for a meal yesterday for 3 of us as you get a £10 discount for booking on line. The meal was excellent but the service was very poor. We were waiting for ages for our main course and no one came to offer us a sweet ir further drinks. We paid at the till but got our discount. We use the Newcastle botanist regularly and it is far more efficient.
January 2024 by Andrew Wood
Disappointed really. We had booked in advance and extended the dining table into the evening when we visited back in November but there was no record which was strange as we stood next to the gentleman when he did it. We were made aware of certain items not being available as they had had a busy lunch. This was NY,s day. Anyway we were asked to have a drink in the bar as the table wasn't ready which is fine. We couldn?t remember what the building was before it became the Botanist but it isn?t a patch on Leeds. Anyway the meals were poor, but the bill was adjusted to reflect this. Having looked around it appeared other diners were having the same issues. Maybe a review of the food process is due?
January 2024 by Steve Holmes
Called in for food but it was very busy because of Christmas butter said it would be 20 minutes before a availability which was fine so we ordered some drinks and luckily got seated at the bar until the table became free. Once the table came available we got seated and given a menu.the food was delicious ? and the service was excellent. We will definitely be calling here again in the future.
December 2023 by David Atlay
Arrived ten minutes before booking and told no tables available and to wait in a crowded bar. Finished drinks went back and told no tables go back to the crowded bar and wait to be called. Waited again no came to find me so I asked about the possibility of being seated in the next 30 minutes and was told no tables available. I would have left but I had two gift cards. When we finally got seated the experience and service we poor. Nobody took a drinks order they just brought the preordered starter. After finishing the starter we were just sat waiting for the plates to be collected but nobody came. As I was left sitting at the table I had to go into the bar to order drinks for the table. This seemed to trigger a response from the staff and suddenly a waiter appeared apologising for the service.This was an experience I would not want to go through again
December 2023 by Susan Parker-Stone
Fab atmosphere with live musicLove the hanging kebabsIssue either paying the wrong bill but the staff spotted it and gave us a refundVegetarian options: Fab halloumi kebab and the garlic sourdough was lovely
December 2023 by lee boot
Lovely place to spend our anniversary meal. Warm and cosy with brilliant service. Food was spot on and delicious. Also, thank you for the glasses of prosseco to celebrate our wedding anniversary. A nice touch ?
December 2023 by Craig Robinson
LOVE IT!!! Amazing cocktails and excellent food. The service was amazing and I cannot fault the passion shown by all.
December 2023 by Jasmine Beetham
We really enjoyed our evening celebrating our sons graduation , it was our first time sitting upstairs which was so cosy and better for me as I struggle when it?s loud downstairs , hanging kebab and burgers ordered were as amazing as always , cookie dough unfortunately was just cookie and not doughy at all but other than that we had a great night and looked after well by Lewis ? Thankyou
December 2023 by Jasmine Burns
We visited yesterday evening for our company Christmas party - it was the first time many of us had visited and we were thoroughly impressed!Really lovely food and fantastic service from all staff. Very polite, attentive and accommodating. Great prices too! I will definitely return.
December 2023 by Rhys Hildebrandt
We enjoyed a lovely dinner at The Botanist one cold evening. People were happily enjoying the bar part of the facility, whilst we sat in the quieter restaurant area.The food was reasonably priced and of good quality. I enjoyed a burger and we also had good childrens meals.The establishment itself is a lovely space with great atmosphere.
December 2023 by Paul Burns
Never been to the Bot. before and wanted somewhere good for a family visit. Booked easily, arrived and waited a short time in a very busy restaurant to be seated. Service was excellent: prompt, very friendly? Great menu ( hot plate good really good value); one minor query brilliantly dealt with: amazing level of customer care ! Thank you for a great night
December 2023 by ?ukasz Dziwiszewski
Definitely 5 stars. The interior is incredibly atmospheric and perfect for a date or just a nice evening in general. The staff was lovely and the food delicious. Wasn't overly expensive either, especially considering its central York location.A must visit for those coming to York.
November 2023 by Tim Kingsley
We spent our anniversary dinner here, everything was great, food was solid, drinks were tasty, atmosphere vibey, and service was sweet!
November 2023 by I B
Lovely place to go out with friends for a warm and cosy evening meal. The halloumi dripping kebab was 100% the best thing on the menu ! Very tasty and lovely atmosphere to eat in. Great staff.
