August 2023 by Mark Harmer-Ebdon
Extremely helpful staff !!!Usually have exactly what what I need and if not something else that does the job.Very fairly priced !!!!It's my go to ship for home improvements !!!
December 2022 by Edward Howey
Very helpful staff who go above and beyond their responsibilities to make sure your requirements are met. Would highly recommend.
December 2022 by Matt
Very well kept store, staff are lovely!
July 2022 by Sarah Faulkner
Went in to try and find a part I needed - unfortunately they didn't have it (nowhere does - they don't seem to exist anymore!), but the gentleman behind the counter very helpfully looked it up online and was able to give me a couple of good leads for alternatives. Thank you!
July 2022 by Jay Kistasamy
I always find them helpful. The only thing I don't like is giving my name and address which I find intrusive.
January 2022 by Nick Bradley
Great staff helped be choose a better pair of work boots. Will definitely go back
October 2021 by F N
Use very often, all the staff are very helpful and polite, Nick on this occasion was great and very patient while looking for an item, when noted didnt have anything in stock helped come up with a solution, ?? would highly recommend
October 2021 by Sarah F
Went in to try and find a part I needed - unfortunately they didn't have it (nowhere does - they don't seem to exist anymore!), but the gentleman behind the counter very helpfully looked it up online and was able to give me a couple of good leads for alternatives. Thank you!
August 2021 by Graham Law
Popped in for some parts, didn't have them in stock (supply issues etc). Good friendly service by Gary who tried his best to help but I had to shop elsewhere in the end, but will be back!
July 2021 by Martin Buckman
Put an on-line order in for a battery charger. Amazed. Had it delivered 1 and 1/2 hours later. FANTASTIC service.Went in today to place an order. In and out with Covid restrictions in place. 5 mins flat. 10 out of 10. Clifton Moor branch.
July 2021 by Chris Timms
The customer service provided by Lucy today was amazing, ì overheard a conversation she was having with an older gentleman, she was very patient, knowledgeable and seemed happy to help, it was the same when I got to the till, very helpful, I would be a proud person to have her working for me if I was you!!,.. Well done Lucy!!
July 2021 by Jessica Bentley
Such helpful staff and amazing customer service! We had a lot of questions and both Joe and Gary went above and beyond to make sure we got what we needed!
July 2021 by Allan Foster
Friendly helpful staff, if item not in stock can be reserved at nearby store or ordered in for next day, over £25 get free delivery
July 2021 by graham hopwood
Excellent service very helpful and knowledgeable staff, well pleased with my purchase, good price and quality product
July 2021 by HAL
Amazing & helpful staff!! Felt cheeky taking back a battery that was free with a tool I bought as part of a promotion.I explained to the staff I had no receipt but it would be in my history, I showed them how the battery was defective.They then said as it was over 30 days they would need to send the battery off for repair. BUT they didn?t want me to be without a battery so searched through the system to find another tool which ran the same spec battery and gave me that one !!No hassle at all that?s why I like buying from them rather than the internet great point of contact for any returns and no messing around with emails, posting and waiting for return !!!Thank you
