March 2024 by Paul Smith
On a busy Saturday afternoon my daughter was helped by Barney to choose some running shoes. The whole experience was fantastic. Barney had great product knowledge and was very patient . He asked all the right questionsto ensure my daughter ended up with the best running shoes for her needs. Highly recommended.
March 2024 by Alice Moore
had gait analysis done here. they were really helpful, such good customer service & a good experience, price matched my chosen trainers too
February 2024 by Lilley Harvey
Brilliant customer service. Andy took the time to assess my needs, filmed me in six different shoes to check my gait and then priced matched the trainers I?d chosen. Excellent ?
December 2023 by Jack Truscott
Visited the store in York and had a great experience with Andy. Very patient and knowledgable, took time to understand my needs and experiences. Andy made me feel very welcome and even explained the whole biomechanics behind my running style. Unfortunately couldn?t buy on this occasion, but I took away all the information and was even guided to my local store back in London. 10/10. All much appreciated.
November 2023 by Phil Slingsby
Staff were friendly, helpful and knowledgeable but this shop and it's staff are let down by only stocking a few brands and the prices were unbelievable!! Pretty much double compared to the internet!! Free gait is great, but in order to purchase, prices need to be pretty much halved or at the very least reduced under £100, for the majority of it's trainers. This would still mean making a profit over the internet prices and ultimately selling more trainers!This shop's business model is all wrong, unless things have changed since I studied?!
November 2023 by Joe Edwards
Came in at 17:00 to get two pairs of trainers was greeted by two lads who gave me and my girlfriend some great advice as newbies, we tried multiple pairs on we were never rushed and they took their time with us very happy with the customer service ?
October 2023 by Jose Estevez
First time I did the gait analysis and found the perfect shoe for my feet. They took their time to make sure that I was comfortable in my new shoes.
October 2023 by Julian Leak
Really helpful, tried various shoes and had my gait analysed. Found some good shoes to help deal with my bad ankles. Thanks!
October 2023 by Chris Jaume
Fantastic service. The manager was incredibly helpful and knowledgeable. Thank you so much!
October 2023 by Lucy Hargan
Brilliant experience in store on Saturday. Andy the manager was so helpful. He analysed my running and helped me to pick the right shoes. I would definitely recommend to anyone needing support. Thank you so much.
September 2023 by Tania Tall
Really good service. Had my gait looked at and didn't take long. Used the treadmill and they showed me afterwards how I ran. Would highly recommend. Very laid back staff who go above and beyond
August 2023 by Daalin 100
Went while on holiday in york. Lovely service, good advice and were able to connect me with the local running club.Bought a running shirt as i forgot mine. Is now the best shirt i own...probably going to buy another one?
August 2023 by Caron Hogarth
Went today5/8. Have Plantar F and really struggling at work. SO helpful, great advice given and came away with a pair of shoes that feel the most comfortable of any I have tried. Sorry I did not get a name but he is an asset to the store. Thankyou for giving me some hope
July 2023 by Maddy Marnell
Had an amazing experience today at the store. Never been to a proper running store before and never had a gait analysis but Andy was extremely helpful and answered all my questions. Never felt pressured to buy anything and was able to easily ask questions about the shoes and other accessories. Overall, a great experience.
July 2023 by Heather Thompson
Popped in here as a complete beginner having just finished C25K and no knowledge of running. Had a really comfortable experience, (I wish I?d noted the name of the lady who helped me!) and came away with the right shoes for me. There was no pressure to go for the most expensive and no judgement on my lack of experience. I had the gait analysis which meant running on a treadmill (another first!) for about thirty seconds and this wasn?t intimidating at all. Will definitely return in the future.
