February 2024 by Evolve Cars
This has to be the most unpleasant customer service ever ! Went in for a simple top up voucher, first got asked to wait, no problems. Took over 15 minutes, then got served. Got asked a number of silly irrelevant questions that had no bearing on my transaction. After all this nonsense - I politely asked for a top up but then said he had to get this authoritsed by the team manager ! I eventually just left as it seemed very troublesome for them to do this. I don?t often leave reviews but for a company the size of Vodafone this was unbelievable. Please take on your customers feedback.
February 2024 by Lulzim Raka
The people working in there are amazingBut the Vodafone is really bad company them are charging me 300 paund per monthI have been pain 88 per month the naw change 300 £ per month really bad company Vodafone
December 2023 by Caroline Johnson (Cazjonno)
It takes too long to complete what you came in for
November 2023 by Sandra Winters
Helpful
October 2023 by Jigme Tshewang
It is a great service
August 2023 by Aleksandra Belotserkovets
Exceptional customer service from Cain. Thanks very much for your help.
July 2023 by pd 616
Excellent. Waited as was busy and was seen by Mark and had my problem resolved in good time. Wasn?t an everyday issue so was very pleased it could be resolved then and there. Mark was very helpful. 5/5.
June 2023 by keith fox
Now this place is unreal.Service excellent caters for disabled people. Old guard service in a new age
April 2023 by Assaf & Tali Shilo
Purchased a Vodafone SIM at Sainsbury (never do that) & instead of unlimited calls & 7GB of data my plan ran out in 24 hours, stopped at York's Vodafone store & Craig the manager sorted out the problem with tons of patience. Great service.
January 2023 by Philip Thompson
Thanks to a member of the staff. We experienced excellent service.
November 2022 by Phil Slingsby
Not the best as a Vodafone customer I had to wait 40 minutes for someone to come free and then the cheapest contact offered was pretty much double the price I could get from a third party company! Not sure how this company is still making a profit? Do people not shop around!!!!!
November 2022 by Johnny Watson
Really appreciated the help I received tonight.Arrived at closing time, but that was no problem for the staff.Johnny answered all my questions in a knowledgeable and polite manner. He knew all about the hardware and the network. In spite of the time I was not hurried at all.Seriously considering moving back to Vodafone.Thank you Johnny.Johnny Watson
November 2022 by Slingers
Not the best as a Vodafone customer I had to wait 40 minutes for someone to come free and then the cheapest contact offered was pretty much double the price I could get from a third party company! Not sure how this company is still making a profit? Do people not shop around!!!!!
August 2022 by Phil Rienecker
This Aussie traveller was having big problems renewing his pay as you go sim plan. Tried everything. Dropped in here and Kelly sorted it out. She was so calm, friendly, understanding, efficient and empathic... I wasn't looking forward to fighting with a consultant but she confirmed it hadn't been set up properly and she sorted it. ?
July 2022 by barry small
nothing but praise from me to this store and staff went out of he's way to help me and sorted very quickly very helpful and friendly