January 2024 by Kevin Hill
11 of us are here on Christmas Eve and all of us had beautiful food, The service was exceptional. We will definitely be going
January 2024 by Georgie Dee
Lovely spot for lunch with friends, super service - despite being the week before Christmas we didn't feel rushed at all. Lots of good menu options and a good atmosphere.
December 2023 by Ladywench359
The staff were absolutely lovely and super friendly, especially the lady with the Catholic mother ?The food, on the other hand!The worst meatballs I've ever had, I make better myself, at least mine aren't cheap processed meat!My main of pork belly, potatoes and veg was absolutely drowning in honey! Honey wasn't mentioned on the menu. The pork was also very overcooked, making my main completely inedible.My Tiramisu was nice, just a shame they hadn't let it thaw long enough ?
December 2023 by Craig Hewitson
Food was very bland. And expensive for what you got .Wouldn?t recommend having a meal here . Service was good nice people. Just let down by the food
December 2023 by Kris Lawrence
Went on a Saturday afternoon. 2 adults and a toddler. Was told there was no high chairs available. I asked three different members of staff if they would look for a free one. In the end after half an hour I went upstairs and found 6 of them in the corner.As for the food. My toddler was given what only can be described as half a dirty carrot to dip in his ?sauce?.The carbonara was creamy and tasty however the calzone was soggy and wet.The garlic bread was only edible in the first couple of minutes as it became rock solid after that.The drinks came first and as it was cold outside so I opted for a cappuccino and it arrived stone cold.After all of this not one member of staff came around to ask if we needed anything or ask how the food was.As for the building they had a ground level door with a lift that the didn?t have open. They made me take a pram up six or seven steep steps.Overall. I would avoid this restaurant.
December 2023 by Andy Manson
Gluten free pasta was not cooked. Sent it back and it came back still uncooked by which time the rest of us had finished our meals. Not impressed or happyDietary restrictions: Avoid the gluten free pasta - it?s not cooked properly
December 2023 by Peter Phillips Lane Stephenson
It was a Saturday and we were visiting York Christmas market. We booked a table for 4 people for 6.45pm. We were greeted with no mention of delays etc. The starters arrived at 8.30pm! The mains came at 9.30pm. There was no apology until the end where we were given the drinks free of charge.Communication is key and had should the team have known that we would have been waiting so long, tables should not be issued.Every other person/table had the same issue, however I am aware that other tables did not pay any of their bill at all. This is another inconsistency in the customer service.We shall not be visiting again.
December 2023 by Rachel Yarrington
Over all a very nice experience. Staff overly attentive at start, very pushy on alcohol orders. Good portions were as expected for tapas and were excellent except cauliflower dish, usually my favourite but below par this night. Struggled to get the staff attention at end to pay bill.
November 2023 by Amy Shepherd
Visited yesterday, husband fancied Pizza. Staff fine, the food was a disappointment. Calzone which was small and not a lot of filling, salmon pasta which was meh. Bolognese pasta for daughter (which she'd usually demolish) was only half eaten. Both Adults walked out hungry.Worst bit was going down to the toilets, grubby area, obviously not heated, filthy stalls. Glad to exit after seeing those.Wish we'd chosen somewhere else.
October 2023 by Heather Landex
The menu has lots of choice for vegans & children. The food is well presented, particularly the open kitchen with a big pizza oven.There's a 3 course menu & 3 course kids menus. The problem was how long things took, missing adultery, a waitress spilt my daughters drink, they made the wrong kids meal so we waited for another, they charged me for my dessert & the 3 course meal. They corrected all the issues quickly but it was too many. They only accepted card payment but the waitress pointed out we could tip in cash which was rather rude/pressurising.We didn't leave a tip. The vegan cheesecake was fabulous & my husbands vegan pizza was also very good & good looking with a. Vegan sticker (or we may have been in doubt as the mushrooms looked meaty).Vegetarian options: Vegetarian & vegan options including pizzasDietary restrictions: I'm milk intolerant but they brought the wrong dish which always casts doubt.Kid-friendliness: The kids were very happy with their 3 course meal, they also got some decent colouring/placemat. I had to ask for teaspoons & get them myself from the bar. Usually when the menu is child friendly they anticipate these things but the waitresses were not very engaged. It was quite busy & as we were sat by the kitchen & waitress/serving station we observed the kitchen making quite a few errors, : which may be the order takers. The lady who appeared to be the manager or head waiter was chewing gum & had her long hair down, I hate that in food service.
October 2023 by K. Peake
This was a fantastic restaurant for dining, where me and my friend were seated immediately in the stylish area! We had pasta crisps for free, seating is comfortable and menus are given to visitors right away. I had delicious Spaghetti Bolognese with a refreshing pint of Coke, served in due time! The staff were very nice and I could use my £15 voucher with a 2 for 1 offer, accounting for our entire bill.
October 2023 by Andrew Whitton
Zizzi's in York was very welcoming, taken to a table on entering and given menus. The decor and layout was pretty spot on. We chose to go for the 3 course deal for £23.95 each. I had a calamari starter and my wife had garlic bread, both very tasty and good portions. For the main I had carbonara with Parma ham and Chorizo, my wife had stick pig pizza, very filling and also delicious. To finish off I we had a lemon cheesecake and chocolate fudge cake. We were both stuffed and satisfied. It was not overly busy on our visit, so not sure how they do during peak hours, the toilets were quite far and a bit dingy but there were disabled toilets much closer if needed. Overall glad we visited, and will be happy to go again.
September 2023 by Olivia Jade
Came here for a friends birthday and wasn't disappointed! Great food, decent prices and quick service. Nice atmosphere. Food was piping hot and tasty. Thank you!
September 2023 by Karen N
Ordered hot salmon carbonara which was so dry it was actually hard work to eat,it was however quite tasty with plenty of salmon and prawns. The chicken calabrese on the other hand was cold,tough and greasy,totally inedible and nothing like the image on ZIZZI website menu. Heritage carrots were unavailable with the dish so we were offered either artichoke or extra spinach ,both of which we declined but we were actually served no spinach at all so we were literally served chicken and chips We were offered an alternative meal which we declined and the chicken dish was removed from our bill but it had spoilt our evening and one of us left very hungry! Our server was the saving Grace,calm and professional she was a star and a credit to ZIZZI. I have images of both our meals and have tried 3 times to contact ZIZZI through their online form but keeps declining to send so jd someone from ZIZZI would like to reply to this review that would be great!
August 2023 by simon h
Went there as a group of five for lunch, Two of our group are coeliacs and zizzi's advertises its gluten free range. When we declared as coeliacs the ever so pleasant chap went into great detail saying although they advertise as gluten free, they cant guarantee due to cross contamination the gluten free products might not be actually completely gluten free. The menu for us was supplied with a big A4 folder with pages and pages of ingredients. What you have to do is pick from the regular menu then trawl through the folder to find your selection to see if any of the ingredients in the food you have selected contain gluten. so we aired on the safe side on ordered things like salads. the first course was delivered with 5 salads, we had ordered 4, so one was taken away, we asked for water for the table, which was warm, and had to be replaced with cold. The salads were so cold the flavour didn't exist. main courses were just ok. when we got the bill we were charged for 5 salads even though one was taken back. a simple mistake, maybe, that was remedied. overall not a great experience
