July 2023 by paul sowerby
Today went to collect prescription and was closed, website says "open to 6pm", I arrived at 5.30pm, shutters all down.This is the second time I've had issues with this Pharmacy in as many months, last time the didnt order all my meds, and when I asked why, the people their said that I was being rude and awkward, just because I was asking the question.
May 2023 by Kevin Linden
Has improved considerably after the last pharmacy team left. They were absolutely dreadful, full of excuses and openly rude. I had to complain to the head office on several occasions when medication had supposedly arrived, only to find out I had been misinformed.Would be even better if they picked up the phone when I called in response to a letter. Phoned three times and each time the phone was ignored, lady seemed surprised when I mentioned my annoyance at having to go to the surgery after receiving a vague letter regarding some medication I had not been given previously. If this had been handled more professionally I would have scored you with a five star rating.Ps on arrival the pharmacy was empty, so why did they ignore the phone three times.Addes on 18/05/2023: I take the four star review back, have been waiting over two weeks for a response back to their lates mess up!
January 2023 by Lols
I use well chemist on forest gate rd an always find the staff very helpful an it's always a nice reception an my prescription is a lot an they have it ready to for me ..helpful every time I visit my local WELL CHEMIST ..
August 2022 by dougie evans
Great service
March 2022 by Yasan Spalding
Great staff re prescriptions
November 2021 by Shazam
It's okay. Sometimes you go in and they see you standing there and don't acknowledge you. So you're waiting unnecessarily. Other times they are quicker. On a few occasions, they don't have the right amount of prescription so they give you half and you have to go back and get the rest..
July 2021 by katie Eaton
Great pharmacy. The staff are friendly prescription is always on time.
July 2021 by Benjamin Patterson
Brilliant
October 2020 by Lynne Scott
I recommend this chemist highly very professional and pleasant staff. My previous one when collecting prescription 1 had arrived that day from doctors told will be ready next day when I said quite urgent she returned with proscription take it somewhere else handed me it not in a nice way and walked away . I took it to well and ready within 5 mins . Needless to say will never use the other chemist for anything 10 out of 10 well pharmacy thank you
September 2020 by Claire
Really helpful staff
March 2020 by KevinL-307
The staff will not answer the phone. Head office has the same issue ( no answer after 30 minutes, initially told 8 minutes on the recorded message).I have being trying to find out if my new prescription is ready , the phone rings and then shuts off.Have been up there twice today , and the Queue was horrendous both times. Standing in this line puts you more at risk than ever!Does senior management the company endorse staff not answering their phone line?SUGGESTION: it might be a nice idea if someone took the initiative to put the reduced hours schedule onto their website (still shows a full day each day). Basic Communications are seriously compromised.Not really impressed with their service, which varies greatly from visit to visit. Has your organisation ever heard of Business Continuity planning? Might be worth looking this up on the internet, because despite COVID 19 , life still goes on believe it or not.Well need to get their act together .
February 2019 by Nadine Ragosa
I went waited 34 minutes for my repeat prescription then i got attitude off of the manager because I ask how long it was going to be never ever go there again
September 2016 by Lisa Mayflower
Good because not far.
