March 2024 by vicky brown
Exceptional service today. No sales pitch made me feel at ease. Thanks to Maria for great customer service and explaining everything so clearly
February 2024 by Charlotte Dear
Maria was an excellent salesperson. Knowledgeable and informative. Attentive without being pushy. A great experience, highly recommend.
February 2024 by Jean Catt
Excellent service from Maria at the Kettering branch. Knew her product information and was helpful without being pushy. Hope our new mattress is as good as she was.
February 2024 by lynne Vandrill
Maria greeted me with a smile and I explained I wasn't sure what I needed. She took me to the machine that tells you which mattress you need,it was painless and impressive.Maria took me through every option and I'm satisfied and excited about my purchase. Without the in store help I would still be wandering aimlessly, instead I'm certain I have the right bed and can't wait for delivery. Many thanks Maria and Dreams
February 2024 by Gethin Jones
Vivek was fantastic, took his time to go through everything with us. Very informative and very helpful throughout.
February 2024 by Janet Hynes
I went to purchase 2 new beds with my husband and the service we received was second to none.We were assisted by 2 members of staff as we were purchasing 2 beds for 2 people, we were offered a hot drink and both staff members were patient and very informative with firstly using the sleep-match which was very interesting, then we were given the chance to lay on each of the mattresses allowing us to choose which one we felt more comfortable on and then to choose the bed base and headboards we wanted. My husband said Vivek gave good information about the adjustable beds, which is what he wanted. Both Vivek and Amrit were very attentive to us and fully explained the financial terms and allowed us to choose the delivery date.I would highly recommend Dreams, Kettering.
February 2024 by eri graham
GREAT SERVICE. FROM LISA .. With Thanks.
February 2024 by Parshotam Bharth
Never again this company.Spent nearly £4000 and bed was broken after 2 weeks. They keep sending people to fix but can not fix and you have to wait very long long time for someone to come and check any damage products.They took my bed back now luckily I had insurance but now I am chasing my money it been weeks now. They keep making stories.Stay Away from this.
February 2024 by Rosemary Kanengoni
I was so happy by the way your shop assistant treated me. I just came to your shop for window shopping but she made me change my mind and bought the bed. Sure Maria you are so amazing. Keep up the good work. Thank you so much ??
January 2024 by Karlene Fountain
Thoroughly recommend Dreams to purchase a mattress, the service was exceptional and there was no pressure from the sales team just their expertise in finding the right match for our needs.
January 2024 by Amy Bridgman
Received absolutely fantastic advice and super customer service from Dreams in Kettering, Dan our sales advisor was super helpful and we love the new mattress and bed frame we choose today, can't wait for it to be delivered. Thanks guys great service.
January 2024 by Rich G
Extremely helpful staff, sleep match was great and we have trusted it with our mattress choice even if we wouldn't have chosen it ourselves, very happy with the service received.Finance options aren't as good as competitors though and pillow covers were a little dirty
January 2024 by Richard Bartlett
Very helpful team ? great deal
December 2023 by Janet Wake
Loved the experience of finding the best mattress (twice). Lisa was very helpful, not pushy. A pleasant experience in finding a new bed. ?
December 2023 by Wayne Owen
Staff were absolutely brilliant so very helpful I just hope the bed and mattress we have ordered is well worth it only time will tell