July 2023 by Harry
Have only been in twice, first time for adding my partner to a joint account. Second to pay some bills on behalf of someone?s estate.Both visits staff were very helpful. My two recent visits have been the most positive experiences I have had in terms of visiting a high street bank over that last 16 years.Staff genuinely want to help you as opposed to getting you out the door. I am fairly new to Halifax having only had an account with them for approximately three months, truth be told I only switched for the money they was offering in switching, but I am glad I done this now having realised how much better service you get from the staff at Kettering.The branch is a little dated but interior really is irrelevant when reviewing customer experience. If you still enjoy visiting branch to use banking services, Halifax in kettering is the place to go if you live locally to kettering and are fed up with rude, uninterested staff at other height street banks.
July 2020 by Sonia Johal
Very friendly helpful staff especially
July 2020 by Rory N
Clean bank friendly staff
July 2019 by Alex Flips
Cashier complained about £4.26 as it is was mixed in a bag as 4 pound coins, two twenty ps, 1 5p and 1 1p. Took money back and used paying in machine which ate £100. Lost £100 by coming here.
July 2018 by chilling like a penguin G
Needs closing down member of staff called toniann is a vile woman hasnâ??t got a brain cell in her head
