March 2024 by Jon Hunt
What a service, as per. Zoe went above and beyond for me over 2 days. What a star, many thanks.
March 2024 by Rachel White
Sorting hours opening times are ridiculous.. ive had parcels returned to sender as i just haven't managed to pick them up ..seems to be closed more than open these days!!
February 2024 by Matthew Paterson
Lazy and incapable of doing a full day's work
February 2024 by Espy Eevee
I?ve sent so many parcels out at this post office, I?d pay for next day delivery and it wouldn?t be delivered until a week later
February 2024 by chrissie
My parcel supposed to be delivered from Kettering DO before 8pm...nothing. I only live at 10 minute walk. Worst service for Royal Mail!!?
January 2024 by Lorna Macdougald-Denton
Appalling service, waiting for a Special Delivery Guaranteed before 1.00pm parcel, silence with no tracking for 3 days, now for the last 2 days they?ve claimed erroneously that they?ve tried to deliver but no answer, however both days property occupied and surprise surprise NO card left. Lies, lies and more lies. They are paid in advance for a service which yet again they have failed to provide and now compound their own failure by lying ? Merry Christmas !!! Not ?
December 2023 by David
This morning, the local postman delivered in excess of 12 letters, all of which were not for my address.
Just wonder where my mail is being delivered to?
December 2023 by Rory N
Where is my package? I have cctv no one tried to deliver anything as well no slip through the door so I cannot even go collect myself. I'm extreamly upset regarding lies, your answer phone altermated service CLEARLY states that it will be redelivered in 24 hours but now Im looking at a 5 day wait?!!!! Boys when your company folds due to incompetence there will be many people clapping for joy. I hope you guys have a really bad Xmas
December 2023 by Yasmin Edser Davies
Not open until 1800. As a disabled vulnerable woman I was told to go to the Kettering dispatch centre to pay my surcharge as it was on an unknown item and I needed to check what it was and the gentleman at the service centre was unable to provide ANY info.So I drove through rush hour traffic to get there before 1800, parked up at 1730, and had to get my walking aids out of the car only to find the front door locked! I'm not impressed!
December 2023 by Wayne Judkins
Who ever the postie you have delivering Burton Latimer Isebrook Court needs to go specsavers because posting my items in another address really shows their eyesight is bad. This is ongoing issue that happens very often time you sorted and trained your staff to look at house numbers carefully before just posting willy nilly into any old address. Useless completely USELESS.
November 2023 by Victoria Hilton
My guaranteed next day delivery has been at the D.Office since 8am tuesday 14th Nov. Its now Friday 17th and still not been delivered.. I even went to collections office to collect in person, but was told it'd take too long to look for it bits it's definitely there.. what the hell is going on there..?!?!? Paid extra for guaranteed next day before 1pm delivery..Very very disappointed. And actually now quite mad ?
November 2023 by Jolly Good Entertainment
Always such a pleasure! I drop off packages here all the time and the friendly staff are great ?
July 2023 by Paul
The delivery driver never leaves a red card. Does the RM have a shortage of red cards. You cannot collect a parcel without a red card. They try to redeliver when people actually work.Waited for 30 minutes just to speak to an actual person on the helpline. Answer we will schedule for redelivery. Have to waste a Saturday waiting for a delivery. This just because the delivery driver cannot be bothered to leave a red card. Service has dropped drastically this year. Becoming a complete joke.
May 2023 by Laurence Neighbour
Either they have unplugged the phone or the person at the desk is deaf
April 2023 by Sophie Stokes
Fast collect, lovley staff and no queue.