January 2024 by Karen Johnston
Excellent experience in store. Special shout out to Manjit and I'm sorry, I didn't get the names of the other ladies that dealt with me but they were both really great.
December 2023 by Kf Watson
I have been going to Specsavers for many years. Initially, I visited Specsavers in Market Harborough because I worked there and it was of course convenient for me to have my eyes tested during my lunch break. In due course, however, Specsavers in Kettering (to the rustic locals 'Ketrin') was more convenient, and the atmosphere being more relaxed and friendly, was an added bonus. My recent visit was due to a nose pad (I know not the technical term) splitting and making the right side of my nose sore. It must have split on an early morning walk with my Black and Tan, Jack Russell Hunt Terrier, named Sid. My feet got entangled in off-cuts from a highway tree. Yep, down I went like a falling tree. I hit the pavement and made a pothole with my head. Not only did I bruise my ego but my left eye too, and damaged the nose pad referred to above. On entering Specsavers I was warmly greeted by a young lady, who on ascertaining the nature of my visit directed me to the appropriate person. And in no time at all my glasses had a new nose pad; no charge was made. The gentleman who repaired them bid me goodbye, and I toddled off. I had a most pleasant experience in a most friendly atmosphere, therefore, I have no hesitation in strongly recommending Specsavers in...... wait for it.....Ketrin!
December 2023 by David Harrison
Very happy with the service provided and the new glasses are great they are ideal for what I got them for thank you
November 2023 by Dawn Bailham
Very impressed and satisfied with the service I received from the Kettering branch of Specsavers and I would strongly recommend them to others
October 2023 by David Tout
Excellent glasses well pleased with the service.
October 2023 by Wendy Scott
Recently had to buy a new pair. Great value (especially including my contact lens discount!). Fantastic service which is a trademark of the Kettering shop. Reasonable wait time. After a week, had to return to adjust the fit, and even though the team were busy, I had a minimal wait and great attention. Thanks Kettering!
October 2023 by David Hugh Meagher
Took one of my sons here today on an unplanned visit (before returning to university) to renew his eye test & prescription. Reasonably quick service (he still managed to catch his train) but the prices seemed steep compared to my usual optometrist? Sally Assistance Hound was welcomed.
October 2023 by Jo Bigger
Excellent free under 18 eye test at Kettering - didn't get frames or lenses on account of uncomfortable, very pushy sales. Mature female blond haired lady with large spectacles initially said she'd 'let us' browse and then followed us around constantly, almost continually humming a high pitched hum under her breath. No space to think or browse privately. The humming, that created additional uncomfortable pressure! She then proceed to comment on a private conversation that my son and I were having by later telling my son that 'your mum said you like round ones...' We were not speaking to her, she had stepped right back and we thought our chat was private! Actually she'd got her listening wrong but presented him with round Harry Potter frames anyway. I'd said round at the top frames, but we were speaking quietly. He later told me she'd also inferred how aweful his current glasses looked on him, by saying her choice looked much better on him. Specsavers did try and rescue us from her by sending a different person over, too late at that stage (very different much better experience). Specsavers Kettering have an agressive frame sales strategy that makes you feel very uncomfortable and are unable to read the room. Probably so you'll make a purchase just get out of there! My son was VISIBLY distressed with the heavy handed sales pressure and awful countdown style humming.
October 2023 by Jason Ashton
Excellent staff at all points of contact, even though the store was extremely busy the staff were all very polite and not rushed.
September 2023 by JZ J
Have had an eye test and bought two pairs of distance glasses from this branch of Specsavers. They are a welcoming, helpful and professional team and always make you feel like a valued customer. I would recommend.
August 2023 by Terry Maywood
Jessica in the Kettering branch today gave 5* plus service! Perfect in every way.
July 2023 by Michael Carlile
We have used Specsavers for a number of years and mostly have been happy with the results. Got referred for cataract surgery last year which was good as vision was getting quite bad with it. So now no longer need distance glasses but for reading, need stronger. Had a choice of lens during surgery. Back for eye test and bought two nice frames for reading and computer work at a reasonable price. Happy to recommend.
July 2023 by Daniel Ilie
Amazing staff, helped me with everything what I needed
June 2023 by Jan A
Always had good service here over the years ..
June 2023 by Neil Wright
Credit where credit is due. The staff at Kettering are always so helpful and polite. Nothing seems too much trouble and they look after me and the health of my eyes perfectly. I have had a few issues over the years (e.g. coating on my glasses coming off) but these have always been resolved.
