February 2024 by CZ J
Staff very helpful and polite when I recently bought a pair of trainers. Store is well stocked and tidy. Must say that the first floor needs a good scrub though due to muddy looking splodges near one of the seating areas! Excellent customer service though.
November 2023 by Adam Johnson
Staff friendly and helpful, store was flooded with new stock and many new items hadn't yet got a Sports Direct price tag on and it became frustrating having to ask for a few different items.This store needs to move to a bigger unit instead of being so crammed in and having to break your neck to see the top racks!!Shop is clean and as far as Sports Direct stores go, this one is always reliable and the staff always willing to help!
October 2023 by Me Ok
Went today to buy two pairs of trainers found what I wanted stood around waiting for some staff one girl was packing something a til but seemed not interested put shoes back on shelf and went to leave there was another member of staff standing at door chatting I asked him he said only one member of staff on the shoes shall I go find him ITS A BLOODY SHOE SHOP ONE MEMBER shall not return
August 2023 by Alex Saltmarsh
I bought a pair of Karrimor boots from here online in September 2022 both of the soles have fallen off by July 2023. Poor Quality Products, they weren't cheap boots either!
May 2023 by Cooper Andy
Shocking,Staff a joke, they dont care and one of the Staff playing with a football.........We went JD Sport in town who wanted to help, with a smil DONT SHOP AT SPORTS DIRECT KETTERING !!
April 2023 by Stu Park
Brought a few items today that were the wrong size, so I had to return to get the correct size. This was all in the space of 10 minutes. Changing room had no lights in either of them, and the curtain was ripped, and no staff member around to ask about this, so I used my phone light. Got to the tills and only one person was serving, there was an issue with my receipt as the cashier didn't scan everything properly the first time, so the queue behind me was getting longer, the man had to call for help as he wasn't sure what to do and another person came over, I found him to be condescending to the man at the counter and he didn't even stay to help with the queue or even acknowledge the people waiting and call someone else over. I finally managed to change my items over (queue is about 5 deep now) and was informed that they don't offer refunds, only credit notes, I think Sports direct are missing a trick here!! Wasn't great to hear as the items were still in original packaging, and I only had them for 10 minutes. I just needed correct sizes. I felt really bad for the person on the till and feel there is a lot more the company/managers can do to support there customers and staff. Not a great visit and now I have a credit note after a loss in confidence from them
January 2023 by Avtar Kalsi
Good choices available at affordable prices. Staff could smile a bit when making communication. Brought clothes, shoes and the girl packed the clothes and did not pack the 2 boxes of shoes. Left wondering if she would pack but just kept staring at me thinking what i am waiting for. Common sense pls put the shoe boxes inside the carrier bag. Done it by myself whilst she looked on.
January 2023 by owen heap
I don't go to sports direct as they ripped me off last time 0/10
October 2022 by Joe mead
Been shopping here often over the years, not a bad store, very big, lots of choices. Prices have been very high for years now tho, hope to see some competitive sales.I had a bad experience last year, when a over weight woman employee said loudly to her colleague,"imagine a guy being 28 and still living at home with his mum*I was like.. I don't think she's talking about me, but I was 28 and live at home, lol , I wish I'd of said, "I cycled here also, how bout dat?" XDI don't think working as some kind of security guard at the front door was for her lol, had a feeling she didn't last long
August 2022 by Paul Gowler
One of the most pointless shops I've ever been to. I'm a tennis player and either they have something against tennis or whoever orders stock is absolutely incompetent. Every visit is a roll of the dice. Tried to buy a racket bag, no bags for over 3 weeks so I gave up and bought online. No wrist bands, no grip tape, so bought from my club. Went to buy a second racket today and the section looked like it had been ransacked. About 6 rackets with very poor choice. I just won't bother with them anymore.
August 2022 by Unknown Knight
Low class attitude from all personnel on the floor. It was like I was begging for a customer assistant and no one to be found. Big fat NO! This is not what retail should look like! ?? I'll go online next time to competitors, not SD.
July 2022 by Jacqueline Purdie
The girl on the security desk was really helpful. We wanted a size 8.5 trainer and she called for assistance immediately. When my partner tried the trainer on we realised he needed the next size. She immediately called him on the radio and it was done. When ( I think his name was Connor ) he came back my partner thought they were a bit tight and he instantly asked if he wanted the next size up. They couldn't have been more helpful
July 2022 by Scott Chappell
It's sells a very good quality of products including Jeans for all ages & can even purchase online in they don't have any size that you are needing
July 2022 by Stanley Alan
Not a lot of choice in the size I wanted, staff didn't seem interested and some shelves totally empty.
July 2022 by Alex Flips
Hardly any gym stuff. Couldn?t see any changing rooms. No staff helped me.
