December 2023 by Claire Johnson
Hadn't been in for ages, popped in for some burn advice and the pharmacist and assistant were very polite, helpful and friendly. Also managed to get my blood pressure reading done whilst there
December 2023 by Ray Willis
This has to be the worst pharmacy I?ve ever been to. There?s never anything you need that you?d expect from a pharmacy and it might be nice if someone could answer a phone now and then.
September 2023 by Richard Wilton
When I needed staff advice me and helped me. Friendly team.
August 2023 by Dennis Lloyd
The pharmacy in Rothwell seems to open when it wants to.
Today (Saturday) it is not open but the opening times on the door say it is from 9 till 12. Online it says the same.
This is not meeting customers requirements!
July 2023 by Nigel Fountaine
was told my prescription would be ready on mon & that they close at 6pm,left work early & got there at 5.30 only to find they were closed!!!poor service.
July 2023 by Robyn
Popped in today to buy a few items and WOW, what a refreshing change.Amazing to see happy, Smiling and Professional staff!Very helpful, willing to talk and answer all of my questions.It's a 10/10 for me, Will definitely be returning
July 2023 by Boris
Brilliant!Very efficient, very clean. What a difference a broom and happy staff makes
July 2023 by david Fairbrother
Would like to thank the 2 girls at WELL PHARMACY IN ROTHWELL ..service with a smile ..organised and prompt .Both girls a credit to Well Pharmacy
June 2023 by John Robertson
Blimey! 23rd June, 2023.What a difference a new broom can make!I went to Rothwell Well Chemists today to pick up my pills, (2nd attempt after a text message saying they were ready for collection and then actually NOT ready after all). What a difference!FOUR people there, it had been cleaned and tidied and the shelves were FULLY stacked with medicine, etc.The lazy arsed former employees were.....GONE!!Last time I visited the one assistant was out in the street chatting to a mate rather than actually IN the store!Back then the shelves were pretty much bare and there was rubbish and dirt ALL OVER the floor!LOVELY to see that it's once again a PROPER PHARMACY with caring staff! I was about to vote with my feet and go elsewhere- PLEASE NOTE....NEW MANAGEMENT!!! Please ignore any previous reviews because as of 23rd June 2023 this pharmacy just got an UPGRADE, BIG stylee!!I'm NOT connected to them, in fact I'm a photojournalist for The Daily Telegraph and also The Guardian. So no axe to grind and totally independent- just an understanding of how things SHOULD be! Lovely to see that a local chemists is once more back up there with the best!
June 2023 by Melissa Davies
Never open on time always outside on the phone or woman ?forgotten her keys?Absolute joke
June 2023 by Michael Diamond
It?s been a while since I was last in the Wells pharmacy in Rothwell and it will be a long time till the next visit. We called in first thing on Saturday morning and the store and shelves were very dirty.I know staff our busy, but you don?t expect your pharmacy to be a dirty place. Nearly all the shelves were empty and the store is clearly missing out on a lot of trade due to this.
June 2023 by Roger Daniels
Used to be a great place they used to text to let you know your meds were ready,but now they don?t seem to care ,the pharmacist doesn?t speak to anyone and the medication is never ready!
April 2023 by paul scotney
Chaotic and entertaining! Staff really helpful will always be 1st choice
April 2023 by Ellie
Lady gave us the more expensive option for an illness, (It did not work) then when we came back she proceeded to tell us a treatment she used on her daughter that was way cheaper. Bought it, it worked.
March 2023 by Jade Summer
Despite ordering prescriptions in advance, there has now been numerous occasions where I've pursued to collect and found that the necessary medication isn't in stock.I'd be more understanding if this was a one off. However, this has happened on numerous occasions.Medication is detrimental and to allow individuals to go without and not offer any other options is very concerning, worrying and upsetting.As well as this, it puts individuals' well-being at risk. Personally disgusted.
