February 2024 by Alina Vlad
Very good
February 2024 by Liz Harrison
Great little store but less choice of produce than I'd like.
February 2024 by Tony Samuel das
Worse experience
November 2023 by PRANAV MURALI
Its a well equipped supermarket. You do find most of the stuff under one roof. Had visited here many times and it deserves a mention in 5 star. I usually visit this place for groceries.The fresh produce for such a cheap price is great.It is like my one stop grocery shop.Beauty.Wide variety of fruits and veggies. Really good.its is famous in uk .it has many branches, the staff is very helpful, i like all the products in the shop.The placing of the products is very systematic, You can find anything many products are available in one mall with discounts they give every week is just awesome.parking place is available here.store range is very good products very cheap comparing to other Supermarket, so you get good value of money.you find here good ambiance and great decor.Need more collection of Liquer
November 2023 by PRANAV KUTTANADU
Its a well equipped supermarket. You do find most of the stuff under one roof. Had visited here many times and it deserves a mention in 5 star. I usually visit this place for groceries.The fresh produce for such a cheap price is great.It is like my one stop grocery shop.Beauty.Wide variety of fruits and veggies. Really good.its is famous in uk .it has many branches, the staff is very helpful, i like all the products in the shop.The placing of the products is very systematic, You can find anything many products are available in one mall with discounts they give every week is just awesome.parking place is available here.store range is very good products very cheap comparing to other Supermarket, so you get good value of money.you find here good ambiance and great decor.Need more collection of Liquer
October 2023 by Daniela Homi?an
Probably my review won't change anything, but I just can not keep it in myself. So disappointed and angry after todays visit.We are not regular customers because we live in the other side of Northampton and is easier to get to another shop than travel through the whole town centre to get to asda, though we have a colleague discount card still doesn't worth it.Anyway , today because we were passing, so me and my family decided to pop in and do some shopping. At the till was very rude woman, I have passed to her my colleague discount card she asked to prove with another card with my signature on it, so I asked her to show my card as we have two discount cards (me and my husband, and just wanted to know who's signature she needs to see) she refused to show. So I have shown my argos card with my signature and she said it didn't not match (the pen I used to sign it 6 years ago was low visible but still could see the initials, and the discount card had both signatures anyway , mine and husband) plus, on a discount card was my name and surname, I have shown my working swipe card with name and surname and even my picture on it, I have shown my bank card with my name and surname, my driving licence.... and she still didn't proceed with the discount. I am so angry .... my husband just said to let it go, as we were in a rush to pick up other child from school. As we came out I wanted to go back to find out what was her name to make an exact complaint, but my husband asked me not to do so.... so the bullying will continue in this store. As I can see on the other reviews the people clearly do not know how to work and communicate with customers.Really want to go back to the store and find out what was her name and shame her...was it because we are foreigners who live in this country for 19 years.. or she is just a bully person. Whatever. But I will never come back to this store thanks for this service
October 2023 by Brihanna Colton
We go there every week to buy food to use in food tech in Post-16. The first time i went, someone was walking too far and swinging the shopping bag, and we had to stop 6 times because it wasted our time at the beginning (i even said, let's just go back). (the fourth time was the longest, it lasted about 3 minutes!) And we didn't find the gel (forgot the exact name) in the store (i had the gel and another thing (i forgot!)); we looked everywhere. A good trip overall.
October 2023 by Amrithesh M
Bad experience ever.. pop in for a purchase as a part of going backhome,there the behavior experienced from the staff was so rude and insulting. The way the staff deal with the situation was so bad. Even after manager came and solved the issue,the other staffs was not ready to serve us. At the end the staff on the till had threw the stuff which i take. The experience was so bad. Didn't had this much insulting experience ever before.
October 2023 by olga anooj
Worst experience today.We, our family were regular customers from there. But today we met very bad experience from the staff members not from Manager. Its spoiled our mental happiness too. They didn't consider us as we were came with our child.
October 2023 by Emmanuvel C.G
I had a bad experience from the Kingsthorpe store today from the side of staff members. They thrown our items which me and my family purchased. We have faced mentally tortured situation also my Brother's child came to be scared of the staff behavior towards us. Manager was cooperative but the staff needs more training on how to behave with customers.
October 2023 by Liz Ablett
I use Asda about 3 times a week & there's always from the friendly staff but the ones that is outstanding I'm my view is Claire and Sally they are efficient nothings too much & friendly I always love being served by them.
October 2023 by Jismi Joy
We had a worse experience today in the till .From staff named Sally.Manger is a gentle men .He is solved every problems but Sally shouted and didn't allowed purchase in there.we will never purchase from that store ever again we are very disappointed
October 2023 by ANOOJ CHARLY KOLANCHERY
Very bad experienceTrain your staff to provide minimum standard of customer relationship (especially staff on the till)Manager behaved well.
October 2023 by Shalom Obasi
This is a once in a lifetime experience but with Asda a once in a lifetime experience is like ur daily chore
August 2023 by Tashan Palmer
I did a weekly shop here today and I started to use the self check out but it was taking too long because I had bulk items. Then because there was no one around to help me to sort out the machine. I just picked up the items and went to a person at the checkout. Then when I was trying to pack my stuff into my car and one of the members staff came out and said you did not pay for the items which another member of staff came out and said yes he did. I did not get a chance to show my receipt because it was in the trolley. The staff need to communicate better.Or always keep somebody near by the self checkouts just in case someone needs help.
