December 2023 by Aashis Gurung
The staff are really helpful, the app range is better then in store. Stock levels and availability range needs to improve compared to competitors. Including price point.
October 2023 by Hayley Rixon
Fantastic helpful staff, I think we deserve shares in the company with the amount of money and time we have spent in the store whilst we have been doing up our home.Tom who works in the kitchen department is an absolute credit to the company, helpful, polite, and knowledgeable.We can only praise the staff at this store.Omar has served us at the till several times even at 7am he definitely is the service with a smile representative you want serving.
October 2023 by Alexandra Jendrusova
I am going to express my every time experience when ordering a delivery. Every single time, I wanted to order material,seeing it on shelves, I was told either they have not ebough or not at all. Clearly,I can see full shelves, but no,because delivery comes from Milton Keynes. Our last delivery,01.09.2023, I spent 50 minutes on the phone to be answered. Not receiving any information the day before,I was asking if it would arrive that day. It did,with items missing. After not hearing from B&Q for 2 weeks,I spent 30 minutes on the phone to be picked up, and then the lady wouldn't discuss our order with me, because I wasn't an account holder, my husband was. (My name was added,but she didn't see it). My husband was away, so he called B&Q after over 1 month since our actual delivery, waiting over half an hour on the phone, to be told that they have to check with different department about missing material, and that they will call in next 24 hours. That was 2 days ago. Staff at Northampton B&Q are amazing, but delivery is not worth even 1 star.
October 2023 by Richard Brain
Did a click and collect. Had a 2 year old with me and was collecting 25 boxes of tiles.It was quick and the 2 girls serving were very polite and helpful. They helped getting the 2 trollies to my van and waited with my toddler as I loaded them on.Great service and as I am new to the Northamptonshire area I am really pleased I used them.Will definitely use B and Q at Northampton again.B&Q take note, you have some great staff at his store so look after them!!
September 2023 by Iba
Helpful staff and a clean and straight forward store.
September 2023 by Im Harold Ramis
Decent amount of a selection, not the cheapest prices but will have what you neex when your usual merchant isnt open. Car park is s bit of a joke.
August 2023 by Ed B
The staff at this site is always helpful, friendly, and knowledgeable, which is refreshing given I can't say the same for a few other branch's that I've been to.
August 2023 by Ramona G
You can find anything from lights to plants, storage boxes, kitchens and tools. Reasonable prices compared to other shops. Large outdoor area for gardening stuff. Plenty of parking including mother and child and disabled.
August 2023 by shirley sutton
Nice and clean reasonably priced..friendly staff food very good would recommend..
July 2023 by Kinia K
a large store and a selection of products, the quality of things is fine, big garden centre outside
July 2023 by John B
Had a sheet of 18mm ply cut today.5 @ 150mmNon of them the same width.One has a curve it it.How can you do that.Only one star , could get it in the car
July 2023 by Leanne Boyes
Whatever happened to customer service - clearly not something B&Q value instilling in their staff - been several times lately and not once has anyone said hello at the till, said please, thank you - made small talk - the people employed on the tills appear to have the personality of a brick??
June 2023 by Kerry Townsend
Lots of things out of stock but service is great
June 2023 by Phillip Watts
Nice walks around a lovely forest. Different length walks to choose from. Cafe for food and drinks. Good parking area which is pey and display.
June 2023 by ##### Lennox
It's got everything I don't need and never got what I do need but always tells me online they do have it in store but when I've drove there nope we are out of it ..quick queuing though especially when they don't have what you want
