December 2023 by Tamsin Dolman
Would leave 0 Stars. I went to collect a parcel to be told it was not there. The lady serving was so unbelievably rude when I politely asked her to check again as the parcel had been there for a couple of days. I was stunned at her absolutely disgusting attitude. Needs Reporting / Sacking. No customer should be left a shop feeling upset from a staff members foul language and attitude. It seems a common theme that parcels go 'missing' from this shop...
November 2023 by Kim fowkes
I've been told not to send my parcels for collection here anymore ... its not my fault the mouth piece behind the counter cant do her job correctly
November 2023 by Watson Josiah
I was at the shop 16:30pm to collect my parcel, is my first time using the store. I meet a slim girl of about 5?8-9 tall. ?I ask her I will like to collect a parcel, what are your process? This was after I greeted her, she couldn?t communicate and the next thing was to hiss at me and walk into the small room. I felt bad would want her out of that premises. Finally she walked to the counter where we meet again, I warned her one time, she can not hiss at me again and it can only be done one time in a life time. I walk away and screamed GET OUT??????I told her you can walk away from your responsibilities and this is how you will never be no body. The next word she said was, you are a racist. I look at myself and just imagine a lazy Lazy scumbag talking calling me a racist after I identify her as a failed individual. Well, a matured lady, who has been working so hard at the first counter walk up to me and politely apologies and sort me out. And still apologies. I don?t know this mama, but I respect her forever. She must be working with demons especially this little girl of today. Her accent is like a Romania or polish. As matter of fact she can?t speak proper English. The management should get those u trained young forks without proper English language from circulation especially from their business. Because this girl is not worthy of working there because that bus station is like an airport where you meet internationals
October 2023 by Evelina
I was there to collect a parcel (had a 'delivered' text and barcode from Yodel) but the rude woman at the till became so defensive saying repeatedly they don't have it and it's not their problem. I work in retail myself and know how to speak to worried customers about order issues but in this store a friendly communication is clearly non-existent.
October 2023 by Gerry Smith
I have to agree with the majority of other reviewers, staff are truly rude, arrogant and condescending. Quite frankly 'gobby' seems a good description and it would be better for the public if they worked on anthrax island.
August 2023 by Poppy White
Staff are so rude there never go there again I went in there to buy a drink and one chocolate bar and one of the male staff and they said body shaming comments to me a minor and just laughs saying I'm going to lose my figure by one chocolate bar the staff are honeslty so rude they should be fired
August 2023 by Greg Walters (MisterDerp1975)
Dirty shop with lots of empty shelves and extremely rude staff. My young son was accused - wrongly - of stealing something and was swore at my a young girl who thinks she is the bees knees. Will never, ever return.
May 2023 by Chill Phil
Supervisor woman there thinks she is some kind of demigod - one of these imigrant (note I am an immigrant also) who thinks she is better then others, faul attitude towards customers. I am not coming back there again, btw reviews speak for the customer service quality.She should never work serving people, pathetic behaviour.
May 2022 by Sarah Bush
A lovely lady called Tracey works here and her customer service skills are impeccable,its an absolute pleasure to be served by Tracey.
August 2021 by Muhammad Ahmed
I been there yesterday 22-09-2020 around 19.30 .Staff was so rude ,They was chatting with each other and don?t like to serve customers. I ask for flowers she said check around don?t ask us . I never seen any rude staff like her . She don?t deserve for customers service job .Zero rating .
August 2021 by Sandra Avelar
The lady by the name Tracy behind the till on Saturday morning 02/01/2021 was extremely rude and unprofessional screaming at me for no reason and calling me rude names. This is unexepytable behaviour. She needs some customer service training for sure !!!!!
August 2021 by George Pollard
£1.95 for a 500ml bottle of Cherry Coke? Not today thanks
September 2020 by Kristina Saleem
This shop isn't bad but unfortunately some staff is rude, only one lady was kind and nice and I feel sorry the way her superviser treat her and talk to her like she some kind of slave. If the person is superviser it doesn't mean she got rights to talk to her staff like some kind of trash and shout in front of costumers. Need to respect the staff and costumers around. This girl make me feel disgust.
June 2019 by Christian Fearon
Absolutely shit! Oh and answer the phone as well.
January 2019 by John Perkins
Only got in this shop so I can chat to Tracey!!! She works in this shop & she is gorgeous!! Love her!! I'm John! Work for National Express!!xx
