November 2023 by s o
Another shocking experience, you had customers waiting in the rain, waiting for you to open up,but you were to busy chatting and smoking at the back door at 10 past 9..Even 1 guy was knocking on door and they just stood there smoking at the door chatting looking at this guy and then whisperings when I went to pay, u been told about this once already but yet u keep doing it.. yes I did look through all the Christmas shelf as in my right to do..
October 2023 by Kevin Clarke
Best Charity shop in Northampton. The Staff are Brilliant Especially Carla John, Steven and Becky. Prices are very reasonable can't fault the shop at all.
September 2023 by Caroline Purcell
This is my favourite charity shop in Northampton. The staff that stand out are,, the lovely manager Carla very kind and thoughtful excellent with customers and her staff.Becky is so sweet ?? she works very hard.Well where do I start well John and Steven, they are always so very friendly and helpful always have a smile and laugh plus they are alway super busy, that place wouldn't be the same without this amazing teamI would give them gold star or an award for keeping us all spending and donating for Banardos..I use to voluntary collect for Banardos years ago, ?????
July 2023 by David Hilton
Good job this one is open, as the smaller one a few doors down is always shut when we visit due to the lady who normally works on the till there being at this one out back, chatting and gassing when she should be down in the other one!!Having personal conversations about other staff and customers also for everyone to over hear is quite weird. Just get on with your job a few doors down and open it up, not put a sign on the door saying back at whatever time which is clearly a lie.
May 2023 by Soph Mussard
Been going to the shop for many years but lately have been treated disgusting and rude by staff... I brought over £75 worth of Christmas baskets to give to family and friends only to find mould growing on the baskets,new ted baker gift set opened and used (unhygienic)makeup brushes with broken heads,2 candle holders that had disgusting brown stains and hair, the list is endless (you know i took pictures of everything)..when I went to take them back and tell them I was treated in a rude and disgusting manner for bringing them back like it was my fault? Then a few weeks back I was in the shop minding my own buissness were this staff memeber who i took the baskets back but wasnt even serving me this time stated to her manager" bet she makes another complaint" were this said manager laughed and said "ain't it"The Christmas before that i had another staff memeber who had the same attitude because i was taking my time looking at your Christmas bits then i wanted to put something back.i suggest you sort your own house out before coming for me!This shop is terrible at talking about people who come in and terrible at talking behind your back once you leave the shop!I have NEVER!! spoken or acted anything but polit to your staff so to be treated like this then yes I will make a complaint!
October 2022 by Rose
Very rude about accepting donations.
January 2022 by Tracey
We took our donations today. Covid safe visit. Friendly staff too
November 2021 by Diepiriye Kuku
This place always has a good selection of books. And it?s never too busy, even on weekends when the nearby Buffet is stuffed! Always good knickknacks, including electronics and housewares.
October 2021 by Michelle Phillimore
This visit to drop off charity goods was good. The gentleman who met me was so much politer today.
October 2021 by Victor Frade
Very nice shop and the staff very freindly
September 2021 by Caz ?Caz? Wardy
Great little shop, for out of the ordinary finds for home and all at ridiculously low prices. Very friendly staff. Often drop off donations there. All for a good cause.
September 2021 by Georgia Harris
Great shop with lots of quality items, at a bargain price, & my place to have a rummage & 'wind down', the staff are polite, friendly, continuing to give excellent service, whilst coping with the challenges of the current pandemic, & dealing with difficult customers..Thank you all
September 2021 by samantha mussard
The attitude of the staff in particular the lad that works the till is rude. Avoid! Without the public going in and buying things you'd have no charity shops.
September 2021 by Chris Horn
It was quite good but th charity shops only allow a small number of people so we were waiting for a while outside
January 2021 by Irene Smith
Safe. All customers wearing masks and distancing. Staff lovely as always.
