September 2023 by John Pridmore
Brilliant service all round
October 2022 by Iulia Iordache
Horrible place, rude staff and very dirty place.I do not recommend and i will never go there again!
June 2022 by Karen Edis
Chose boots as local in kingsthorpe, friendly staff, bloke who tested my eyes seemed thorough and explained everything to me about my eyes. Yes I needed glasses! Patient with me when choosing and not pushy on expense ect. Happy with my choice. Felt more relaxing and homely than my last eyetest in a different place. Would recommend.
April 2022 by Samuel Cramphorn
I went for a test today and I was really impressed by all the staff. They were very pleasant and it was a nice experience. The optomitrist was very good at explaining things with me and going through everything step by step (showing me how the health of my eye works, what the lenses he puts on are for etc).It's good to have such a friendly team working there, it felt very homely - will go back.
September 2021 by ms h
I've booked an appointment 3 weeks ago. I have headaches, dizziness and my eyes hurt amongst other things. I needed this appointment to rule out that my symptoms weren't caused by my eyesight issues and it was supposed to be in an hour. They call me now to let me know that the optician's train got delayed and that first available appointment is in another three weeks. Really nice problem-solving ??I've just booked with Specsavers and got an appointment in two days. They shouldn't have that much traffic with this kind of disregard for a customer.
September 2021 by Karen Smith
Popped in this morning as my glasses have become loose. As in slipping down when I wear them. Knocked to door to a blonde woman who snapped " do I have an appointment" which I said no.and explained that the arms needed adjusting?. She rolled her eyes and said " sit there" snatched my glasses and wandered off to the back within 4 mins she came back and said she had done it? ( how without testing them on me?) She opened the door without saying anything as if to say " well go then" horrid rude woman. That's one customer you've lost. I'm going back to specsavers
September 2020 by Delia Crook
Definitely would not recommend