November 2023 by Graeme Nellies
Becuase you were very professional and thorough, friendy and welcoming. i was made to feel at easy all through the process. Actually a nice experience.
November 2023 by Antonio Cupo
Every one there very professional and there explains in simple words what was onThank you
September 2023 by Donna Baker
Amazing staff so welcoming .from greeting to eye test. Well then david Fab...lovely man and professional..outstanding staff
June 2022 by Anthony Richards
I believe I was treated with respect and thought the service was 2nd to non
September 2021 by Diane Poole
Very polite and respectful staff. Could not have made me feel more comfortable about the pre tests etc.Stuart explained everything to meOptometrist Ravi was excellent, possibly spotting a problem and requesting more scans which made me feel safe and cared for.Extremely happy with my new specs and my vision is improved
September 2020 by Forida Rahman
I had the best experience at this opticians with my 7yr old son. My son is on the ASD spectrum and as always I was abit nervous taking him to his first opticians appointment as with any other app. They gave me a 2 appointment slot just in case things went over. They were so welcoming, supportive and mainly adhered to my sons needs. We had a pleasant young man named Ravi, who was brilliant with my son and surprisingly my son did so well and enjoyed his time there. The supervisor/ manager came in at the end of the appointment because my son didn?t like the camera lights and torch light on his face. She however knew exactly what to do and honestly I can say she was absolutely amazing. My son ended up doing everything required to assess that he had perfect vision and didn?t require glasses. Overall the experience was great and I left feeling so overwhelming happy with the service provided by the staff at this opticians. It?s always abit tricky when people don?t understand or know how to respond to children with extra needs. I would highly recommend this place to everyone, especially families with children who have extra needs.
September 2020 by john harman
I,ve been to many opticians over the years,& i can honestly say they,re the best ever,they act so interested in you any question you might have about your vision they answer with knowledge & genuine friendliness brilliant place.
September 2020 by Maureen BROWN
Excellent service and friendly staff would recommend
September 2016 by GER mc
Walked into boots westonfavell Northampton with my sister she needed her glasses tightened the manager who made herself known said it can't be done because they are plastic I have had my glasses tightened in Ireland this woman said it can't be done it's impossible so my sister walk off to Tesco's and the opticians there fixed her glasses straight away with no fuss at all my sister then enquired to Tesco's opticians if this is normal practice if a non customer came in and asked the same thing off your company her response was sounds to me like she couldn't be bothered and it's standard practice if it snapped it's your risk . My sister would have taken this risk when I went back to challenge the manager at boots her response was totally unprofessional I told her I would report her I was shocked when she said do what you want . If the Abm wants to contact me personally they can I would recommend a retraining program for the manager of this store and a anger management course as well.
April 2015 by Jayantilal Patel
Extremely Poor service, Order new pair of glasses it now THREE weeks and nor ready yet.
Their staff not polite either.
