December 2023 by Andrei Catrina
One star because I can?t award them half of it or 0. The customer service is awful. When you?re selling something they behave like you?re a thief.I came two times with the same laptop. First time they wanted to buy it but it was missing a screw, second time after I found the screw they made the claim its misbehaving although it just sat in a drawer between the times. They clearly pick and choose customers based on their own personal standards. Their checking processes are not systematic at all just vibes. If clearly if you?re a foreigner you?re not welcomed here.
December 2023 by Madalina
Very bad customer service, staff has a patronising attitude and are very unhelpful. They make you feel like they don?t want you there. Avoid at all cost!
December 2023 by kirk lewis
Would give five stars but I ordered an item on line for Christmas but has been lost no one wants to take responsibilityGoing to have an upset daughter this Christmas soooo not cool
December 2023 by M Yacob
Alright, let me break it down for you about my trip to CeX, and trust me, it's a story worth telling. Picture this: You walk into CeX, right, and bam! It's like you've been sucked into a techy black hole and spat back out in the golden era of Nokia 3310s and PS2s.First off, the vibes in CeX are absolutely mental. It's like every gadget from the last two decades threw a party and forgot to go home. You've got phones so old, I half expected to find a carrier pigeon for sale. And the games! It's like my childhood memories exploded onto the shelves. I mean, come on, where else can you find a game you last played while avoiding homework and eating cereal for dinner?The tunes in the shop are a straight-up banger. It's like the playlist was curated by a DJ who time-traveled from the 90s to now. One minute you're jamming to the Spice Girls, next thing you know, it's Stormzy. My head was bobbing so much, I almost headbutted a shelf of DVDs.And yo, the staff are a league of their own. They know their stuff, but they've also got banter for days. I asked about a phone, and the dude launched into a stand-up routine about smartphones that had me cracking up. It's like I came in for a phone and got a free comedy show.The buying and selling? Bruv, it's like a haggle dance-off. You bring in your old stuff, and it's a suspense thriller waiting to see what they'll offer. I felt like I was on a game show, guessing the price of my old console. When they told me the price, I almost did a backflip ? almost.In conclusion, CeX isn't just a shop; it's a whole mood. It's a trip down memory lane with a side of laughs and tunes. You walk in for a charger and walk out with a bag of nostalgia, a grin on your face, and maybe a slightly lighter wallet. CeX, you're doing it right, fam!
November 2023 by Dept Palm
I?m editing this into a general reviewI?ve heard about the favell and town CeX rivalry and I would like to confirm town is better easily.The staff are generally nice and have good attitude and communication skills whereas Weston favell CeX was very stingy about everything and didn?t accept things due to them not being ?official? (a power cable) whereas town CeX doesn?t really care as long as it is correct and it worksTo sell things you no longer want this CeX is probably your best choice
November 2023 by The Meme Hub
I?m editing this into a general reviewI?ve heard about the favell and town CeX rivalry and I would like to confirm town is better easily.The staff are generally nice and have good attitude and communication skills whereas Weston favell CeX was very stingy about everything and didn?t accept things due to them not being ?official? (a power cable) whereas town CeX doesn?t really care as long as it is correct and it worksTo sell things you no longer want this CeX is probably your best choice
October 2023 by Tashan Palmer
The one thing I don?t like about CEX is you can?t sell anything which you want to get rid of. I want to sell some iPhone case which was third-party cases because their system did not have the colour I had they couldn?t sell it to them.
August 2023 by AzumiRM
Very very high markup on items bought for cash. Good service but expect to wait 30 mins for items to be checked when you sell.
August 2023 by Greg Walters (MisterDerp1975)
Always sort me out nicely. Upstairs has a good range of DVD and blu ray too.
August 2023 by John clark
Staff were all very courteous and polite.
July 2023 by Aravind S
Great place for exchange in Northampton
May 2023 by Gaz man262
Was looking at getting the blue yeti mic. But hearing a staff member loudly on the phone "where are you" then "how can you miss it" in regards to his deliveroo order made think twice.So off to Amazon I go to buy a brand new one for £10 more.(Ordering deliveroo isn't the issue, Just the loudness of his complaint)
May 2023 by TALKIN PROUD STUDIOS LTD DIRECTOR CHARLES SHEINMAN
Someone in the Northampton store is very unfair and unfortunately ruins my overall rating...but the store is okay otherwise.
April 2023 by Max Ballard
Wouldn't let me buy back the games I had previously sold them because I have no ID. I am 21 with a full beard. Utterly ridiculous.
March 2023 by manjit Marwaha
Great store, great staff. Thank you Cex
