March 2024 by Richard Stanton
I've been using these guys for years, Tracey and Alison are always attentive, superb product knowledge and get you what you need... A pleasure to do business with... fabulous!! 5-Stars+
March 2024 by Sienna Robinson
We have used DMS for the past 16 years for the majority of our flooring supplies. Each member of the team at DMS are extremely helpful, friendly and always happy to offer expert advice when needed. We highly recommend them
February 2024 by Geoffrey Newton
Northampton branch great to be a customer. Friendly and helpful staff. Wide range of products.Delivery agreed and arrived to schedule. Would highly recommend.
February 2024 by Lewis Scarfe
Popped into DMS Northampton today. Very helpful lady on the counter, got some great advice with a problematic floor, will definitely recommend and return ?????
December 2023 by Kenny Gander
I walked into the strange world of a floor layer. Imagine a poor chippie lost amongst door bars and not wooden floor coverings. Alone and slightly scared a man came from behind the counter and helped me through these troubling times. To be fair I was only picking up a door bar for a colleague but he was brilliant as I didn't have a clue. Cheers mate sorry I didn't get your name.
June 2023 by Sarah Matthews
Lady who answers the phone is so RUDE and unhelpful ! Looks like it's a recurring pattern judging by other reviews.
April 2023 by Zuza Guzy
I highly recommend dms. Every time I visit this place, I leave with a smile on my face. good quality of products. I'll be back for sure.
January 2023 by Chris Burles
Super service, along with knowledgeable, friendly staff, will use again !!
December 2021 by Mel Wiseman
Amazing price and service, took my order over the phone, made the order with online payment and confirmed delivery promptly. They even made it easy for my delivery guy to get the carpets in the van without any hassle. Great service from Lee and the rest of the team. Would buy again from here and recommend to others.
September 2021 by Nn4 Wingz
Went into DMS flooring today for the first time in a while, got interrogated by the lady at checkout asking whether i was a carpet fitter and was a bit of a struggle to get any professional help..i just wanted a couple of samples to take to my customer, not to be put through an interrogation asking what carpet fitters i knew ect..very unprofessional manner. have had previous experiences where had no issues at all and have been able to make my orders without issues.
March 2021 by El Pollo
Excellent service, and fairly priced
September 2020 by Samantha Tuckett
Very happy with my experience at DMS - staff were very helpful, they let me take some samples away and even suggested some fitters that I could call to complete the work. They answered all of my questions and I've come away with all of the information I need to make a well informed purchase.
September 2020 by Nick Metaxas
I?ve rarely encountered worse customer service than from the woman on the trade counter. Uninformed, short, apathetic and totally uninterested in my query. Suggest she is transferred to behind the scenes - appalling impression of your company. Im only leaving one star because you can?t leave zero.
September 2020 by Nick T
I spoke to a woman here today to try and order some Karndean flooring . She was grumpy, abrupt and unhelpful, everything was too much trouble , hence the 1 star rating . I took my business elsewhere . I notice I?m not the only one who has experienced the poor customer service !
