November 2023 by Callum Coles
Purchased our new sofa from furniture village this week and was very well looked after by Liam O?Leary! Top class service and top class knowledge ? I?ll most certainly be back with any future purchases. Thanks Liam
October 2023 by Jenny Ireland
We nipped into Furniture Village looking for a new bed and sofa. I am not a huge fan of shopping and just wanted to get it all over and done with very quickly! We were greeted by Terry who was amazing! He listened to us and gave us some options. Excellent service, no pressure at all to buy, very knowledgeable and accommodating to meet our needs. We rarely get treated this well so a huge thank you from us!
October 2023 by Bhav Suchak
The team were absolutely fantastic - we asked a million questions and they were patient, happy to go through things again and really helped us make the right purchases. We ended up buying even more as we just felt we could trust the team and their advice was genuine!Neil is a fantastic store manager and was extremely hospitable and knew it was a lot of money for and made sure we were truly comfortable with how much we were spending.
October 2023 by Majid Soorty
We visited the shop as a previous customer and went into see Thomas Donnelly who sold us our last pieces of furniture. As always he was very friendly and helpful and we did not feel pressured at all to buy there and then. It is always a pleasure visiting that store as all of the staff are very welcoming and helpful and give great advice on finding the correct furniture. After mulling over our choices we then went in a couple of days later to make payment of which the manager also greeted us and was extremely friendly throughout the process. We would highly recommend this outlet to visit if you need furniture and would definitely recommend speaking with Thomas Donnelly.
October 2023 by T M
The best customer service received on both occasions. First was with Scott & second visit was with Lee (who jokingly mentioned the name Shreck ;-) )! Got amazing discounts too to match online service. Highly recommend the shop! Thanks a million guys for amazing customer service experience.
September 2023 by tony sleight
Recently purchased a new table and chairs, bar stools and sofa from Tom at Northampton. Tom was great from start to finish, no hard sell, just good honest support and advice from the start.The items arrived quicker than expected, expertly built in out home, with care and attention.Really proud of our new look and extension, so glad we chose Furniture village, good quality items at reasonable prices. Thanks Tom.
September 2023 by Victoria Howkins
So far a really smooth transaction for 2 new sofa's, came back after a visit a week ago. Very easy to deal with and not at all pushy. Very happy so far, Terry was nice to deal with.
September 2023 by Ian Hannaford
It?s always that same?.. you pop in somewhere for a quick look around, then it?s ?I?ll just lie on this bed to try it out? and now we?ve bought a brand new king size bed. Great service from Lee though - very well informed, friendly and helful
September 2023 by Thomas Streamer
Tom was very helpful and knowledgeable, which really helped put us at ease when buying our mattress and pillows. Really excellent service!
September 2023 by Christopher Pateman
Amazing service - everyone was very friendly, especially Liam who served us. Very knowledgable and always happy with the products.
August 2023 by Ian Osborne
After going to all the usual furniture stores in Milton Keynes and Rugby, we saw a couple of Sofas that we liked, the staff on the whole we friendly, but we went into Furniture Village at Riverside Northampton and we met Salesman Tom Donnelly, Wow ! What a professional young man, he was so knowledgeable and when my wife wasn't sure whether she wanted scatter back cushions or fixed back, Tom went to the trouble of swapping them around to show us the options, he was so easy to get on with and not pushy at all, because of his professionalism I didn't hesitate to put my order in with him, a credit to Furniture Village.
August 2023 by SweetRuby87x
We visited Northampton Riverside this morning and were greeted by Liam; extremely professional, helpful, knowledgeable and friendly. We were originally going to go elsewhere and browse but were that blown away by the offer and the sofa itself - we came back within the hour! Liam was a star!
July 2023 by Irina Sula
Everything there was awesome, especially our consultant Jacqui Hartley. She is kind and very professional.We ordered a table and chairs which should be delivered in up to 5 weeks, but they did it in just 1 week. This is wonderful.Thank you!I highly recommend this shop.
May 2023 by Amina H
Very pleasant experience in the Furniture Village Northampton store. The staff were friendly and provided me with all the information I need to furnish my new home. Thank you Neil for all your help.
May 2023 by Tracey Furness
such a positive experience in buying a new sofa from furniture village in particular from the sales manager, Lee who was attentive and really wanting to understand the needs of our family. no pushy sales tactics. clear pricing explained as well as true reflection on delivery times. which all went exactly as told.
