January 2024 by Harry Clark
Unwilling to be helpful - Had a couple of Neff kitchen appliances fitted and discovered one didn?t fit the style of the others. As the boxes were thrown out the manager was unwilling to accept a swap for the correct version (as is their right). The manager admitted it was up to their own discretion and refused to find any middle ground for a resolution. While fault lies with us (the customer) for not double checking, the expert designer failed to flag the mismatch in styles.??Judge for yourself whether a one star review is deserved as the requested products were ordered and obtained but to me the level of customer service falls well short of the mark.
February 2023 by Mick Clow
No fuss , great products and service
April 2022 by Dan Dimmer
Very helpful and great selection of products
March 2022 by Bradley
Allways great service, fun day out, bring your kids. Staff there allways helpfull.
November 2021 by Greg Taylor
Excellent service and quality
August 2021 by jan emden thomas
Although staff were pleasant a kitchen l had fitted from there 8-10 year ago is failing. There are no replacement doors available now on a product l expected to last at least 25 years. Very disappointing.
June 2021 by laurence poyner
Good product range
February 2021 by Neil Verlander
Rang store to enquire about pricing and was advised I would need to open an account first. I asked how to do this and was told I needed to visit branch. I requested if an account form could be emailed and was told this had to be completed in person. Drove to store and when I got there was told I needed ID and Proof of Address (which I did not have) and was advised to return home. Rang head office to complain and have still not had a response. Welcome new customer NOT! Although I understand the requirement to deterime trade, surely common sense should prevail, not to mention spreading COVID and the enviornmental impact. Surely Howdens have a duty of care to keep the customers and staff safe as possible Good luck with your secret squirrel pricing Howdens. Guess I will spend my £50k elsewhere lol.
September 2019 by Gavin Evans
Very good fast service
September 2019 by Jeffrey green
Top kitchen units staff very welcoming to small but nice showroom
August 2019 by Robert Bassett
Great place for doors
July 2019 by ANDREW HUSSEY
So Driving up the M1 tonight around 5:30 between hemel Hempstead and Luton north bound whilst 50 mile speed limit us in place to find a Howdens driver clearly doing over the speed limit in place getting so close to cars in front that he barely has time to react when they break no idea what depot this is from but have Reg of truck this is highly dangerous and if he had crashed possibly could have killed somebody!!!!!
July 2019 by Peter Jones
We had our kitchen from Howden, very helpful when it was designed, great staff
July 2019 by Paul Buckingham
Very good service
May 2019 by Jayne Phillips
Just had kitchen from these guys very pleased
