January 2024 by Christine Wells
I was totally confused as I bought a new Apple MacBook & new phone, I had no idea how to set these up, so I went to the Apple I store & a gentleman called Andre had the most amazing patience setting up bothmy devices up for me, he was fantastic!!
January 2024 by Martin Allen
I was bought a new i phone for Christmas and everything ?swapped? over from the old one except the pairing with my i watch. At the store we saw Andre who was very helpful and and within about 10 minutes he had completed the pairing without issue. What a great knowledgeable employ you have. Thanks soo much
December 2023 by David Powell
We had amazing service polite young menHelpful we bought New I Pad and their help was invaluable transfered everything over for us we were more than happy
December 2023 by Russell Fergusson
Complete and utter waist of timeI had a pre-booked appointment at 9am to have my damaged iPhone 13 screen replaced.I drove 56 miles to this appointment only to be told they don?t have the screen in stockWhy they accept the while you wait appointment for a screen change and then don?t have any stock to do the repairs just amazes meDefinitely check with them first before attending an online appointmentMaybe you don?t have to go through the same aggravation I did
December 2023 by Gosia Reeve
Great experience at iStore Northampton today. Will was informative, knowledgeable a had positive manner towards my query. Thank you. 5 stars!
December 2023 by Snejana Maleru
The reason I am giving just one star is the staff. I had a problem with my iPhone; it didn't turn on, so I went to check and find out the issue. The employee said he would try to reset all settings, which meant he would delete everything on the phone. I said ok, no problem. I came back after 40 minutes, and I was told there was nothing he could do and I can throw my phone because it was not repairable because there was a system problem. How would you say this to a client? Did I pay 1500 pounds for the phone to hear this? Nah, if you can, avoid even buying phones here, as they are interested only in selling, and not repairing.Glad, I decided to go to a small repair shop, same day, and surprise I had it repaired next day, there was a battery problem.Moreover, all my data from my phone is still there. Does it mean the Istore employee didn't even try to find the issue?
November 2023 by Farzana Hussain
Being an absolute technophobe and after my phone crashed and being told by Apple Support that my data had been lost, I visited Northampton iStore and I must say that Reece and Will were absolute professional stars. I mostly dealt with Reece who explained everything to me and managed to put my mind at ease (after a few days of stressing out thinking I?d lost all my 10,0000 photos). I managed to save my photos and data, I was extremely grateful and relieved! Both young men were very polite, not just to me but to the other customers in the shop. Brilliant customer service. Thanks guys ?
November 2023 by Raziyeh Piroozi
I had a wonderful experience.The staff is not only professional but also incredibly friendly. Soroosh, in particular, is a standout with his excellent customer support. I highly recommend their services for a friendly and professional experience.
November 2023 by Mohammed Ashfaq
Straight A's would have given 10 stars which roots to Mr. Andre. Excellent service providing detailed information and the top notch was the staff deffo knew the software in short they are tech smart. Infact they gave personal inputs which is a steal.
November 2023 by Victoria Grundy
Excellent friendly service, with a very quick turnaround time in fixing my problem. Special thanks to Soroosh. All Staff also very helpful. Would highly recommend and definitely would use again in the future.
November 2023 by Ryan Read
Fitted my replacement screen protector from Belkin and saved me a trip to Milton Keynes glad to see new people there that are more appropriate then previous staff
November 2023 by Negar Kaviani
I visited this store for phone services. They are professional and leave a good impression on the customer's mind. All the staff members are great. Soroush is excellent.
November 2023 by Jill Green
Really great service from Sofoosh- apologies if I have spelt it wrong. So helpful, definitely went over and above in transferring info from old phone to new one. Buying new phone or iPad can be a minefield and he made it so easy and pleasant, thank you
November 2023 by ghazaleh khavari
Outstanding service and exceptional assistance from Soroosh, He went above and beyond to repair my phone, demonstrating great professionalism and a welcoming demeanor. I highly recommend his services.
November 2023 by Adriano Luchetti
Andre was very professional and welcoming. Definitely a brilliant staff. He helped sorting out what I needed in the Istore. It?s a 5 star for me :)
