“Impeccable service! I had my engagement ring resized. The team’s communication was great, they explained everything to me clearly and were so friendly. My ring was ready a week sooner than expected and looked brand new!! Couldn’t ask for more. I would recommend this workshop to anybody :)”
10:30AM - 4PM
25“Janine, the manager is so helpful and friendly, she actually remembered me from a year ago when I was last in the shop. All staff very helpful. Would recommend this shop to everyone.”
10:30AM - 4:30PM
8“I bought myself the blue watch from the picture.. I paid less than 100£ with 3 years warranty included. The staff is kind and client - oriented, the prices are not too high and the atmosphere is nice.”
Closed
Unit21“They saved the day! Dashed over in a panic as I had 2 rings stuck on my finger, and the fabulous Alison calmly cut them off. Amazingly there was no charge.I'll be back in a couple of weeks to arrange getting them resized.Superb service ??”
9AM - 4PM
24“Spectacular customer service yesterday. I found the perfect present for my daughter with the help of two young ladies in store. Thank you so much. I wouldn’t have found it without your help.”
10:30AM - 4:30PM
Grosvenor Centre“There's a very big kids range and plenty of items to choose from but some items are tacky or overpriced. Definitely bring a good wad of cash to go here because their constant offers can get way too tempting”
10:30AM - 4:30PM
Grosvenor Centre“Absolutely lovely place and so much to choose from and the staff are so friendly and very helpful too just to say a big thank u for the beautiful rings me and my partner love them”
“Best experience I have ever had at Steffans best customer service from Serena. Already booked in for my next appointment in 2 weeks. Thank so much to Serena for letting us know about their new permanent jewellery service. Best experience by far 100% recommend to go.”