November 2023 by Keith Wilson
After having given KFC a miss for a long long time due to always receiving lukewarm food and feeling ripped off I decided to give it another go and joined the drive through queue. Crawling at a snails pace eventually got to the order speaker to see an out of order sign and to go to the window 30 minutes later I finally got my food and you guessed it lukewarm and disgusting. Whilst I appreciate problems can happen why could customers not be informed before joining a queue, that they cant get out of , so they can decide if they want to waste 30 minutes of their lives waiting for what is supposed to be fast food ? Never again !
November 2023 by Luke w
Not happy at all. Ordered food which was a bargain bucket, a fillet tower burger and a fillet burger. Chips was cold, chicken was lukewarm. And as you can see by the photos of the burgers I think the photo speaks for itself. I took it back they gave me a refund for my burgers but they didn?t seem to care. Very annoyed as felt it was all a complete waste of time going to KFC and will not be going back again.
October 2023 by byxng shxnkz
Ordered 6 wings and the zinger deal and it was a grave mistake. I?m certain I?ve gotten food poisoning, later diagnosed as campylobacter, from the poor hygiene practice here. I?ve suffered from severe diarrhea and blood loss, nausea and headaches all because I wanted some deep fried chicken. I?m disgusted by the level of food hygiene, and can observe a clear issue with rat infestations around the bins and most likely in the kitchen
October 2023 by jane horne
We ordered food at the drive thru. They supplied the wrong food. When I took my food in to ask for the correct food, I was charged extra!! It was their mistake but there was no apology or hint of customer service. The three people behind the counter just looked at me with contempt!!!Needless to say, they have lost my custom. There is always something wrong with the order or missing items.
August 2023 by Emma Battersby
Friendly staff. Good food. Terrible bathroom. Toilet wouldn't flush but the water was running continually and the tap wouldn't turn off.
August 2023 by Robin Yates
Got served by a young lady who hadn't a clue what was going on got to the desk and told use the kiosk.Opted to eat in no number tents on the machine.Then no receipt printed.Large portion of chips seemed small and the chicken was dry not the usual juicy ones you get
August 2023 by Alice Smith
Ordered on Uber eats. Ordered a white chocolate cookie, BBQ sauce and 2 Pepsi Max. I was delivered a corn on the cob, gravy and 1 Pepsi max with a small note on the receipt saying 'no cookies, gravy and corn instead :)'. Obviously finding this unacceptable, called up. The man who answered the phone was lovely - apologetic, polite and kind. He said they tried to call but accidentally didn't call me, and missed us. He was very nice and gave us store credit for the cookie. Apart from this man though, appalling service by missing 3 items
August 2023 by Tim Gilbert
No coffee or hotdrinks available for years! Reported this to them many times nothing done! KFC is not good at enforcement!Filthy toilet doors and grubby loos...obviously not that days grime either! Whats the kitchen like if thats where we can see!Walked out after being told still no hot drinks...apparently the machine is too expensive!!! Took my customer elsewhere!
July 2023 by Kelly Allin
Why would you take the rubbish from the restaurant through the kitchen for disposal, dragging the black bin liner full of rubbish along the floor and through the kitchen. No toilet roll in ladies toilets, we pointed this out to staff & 45mins later when we checked there was still none. Not good enough!!
July 2023 by Angela Busuttil
Just had a small meal very tasty fast service place is clean..
July 2023 by Ryan Reed
I live in Norway and always get my KFC fix when I'm home in Northampton. Clean and roomy restaurant. Plenty of order terminals. The food was ready so quickly, I'd hardly managed to sit down on my seat after ordering before I had to go and collect my meal. Some may say that all chain restaurants are alike, but that is so not the case! People may slate fast food, but this place was really great. Did exactly what I wanted it to do-really well:)
July 2023 by Jane Clarke
I would always recommend checking your order before you leave as the staff never put everything in the bag. I can't actually remember a time when I hadn't had to go back to get what I've paid for.
June 2023 by Sm P-B
It's KFC .. but the staff are lovely here when we have visited
June 2023 by katie richards
Ordered a rice box ( that was nice) and a boneless bucket which should have had 4 dips but got home and they were missing and it's not the first time this has happened. The staff were very helpful and friendly
May 2023 by Nish G
Disgusting and asked for 2 piece rip chicken and they delivered different pieceI won?t come again worst experienceStaff don?t bother about right order2nd time
