November 2023 by Helena Johnston
Amazing service as usual from Si. Super friendly and helpful, definitely makes me want to return in future :)
November 2023 by Trina Nightingale
My daughter had her 10th birthday there, and Everyone made it special.Evie had it planned so well,I have had nothing but positive feedback saying the best party ever!When we booked it Eve, listed to everything my daughter wanted, Evie, carried it out amazingly,All attention was on my daughter and what she wanted,What a great team.Thanks so much for a fantastic birthday.??
October 2023 by Carolyn Spratling
Myself and my daughter did the ghost making bath bomb on Thursday 26th. We both had a lovely time and all the staff that were working that day made us both feel very special and seemed to love working there and giving the customer that extra special service. I?ve been into the Northampton store quite a lot (it is one of my daughter?s favourite shops) and everytime I have received outstanding customer service that makes you want to return to the store.
October 2023 by Frankie O'Neal
Just want to say how fantastic the Northampton (UK) team are, I had a issue with a gift card and they sorted it and they were so patient and kind about it. I have anxiety so the fact it wasnt working was would have been a trigger if they're wasn't so wonderful ??They were sweet to my daughter as well, wish I could give them more then 5 stars x
October 2023 by Alison ONeal
Lovely Manager and team, sorry didn't catch names, but they were super kind and helpful when my daughter had a problem with a gift card she'd been given. They are always friendly and helpful and snow fairy is always on her christmas list.
October 2023 by Michelle Hazell
Lexi and Katie were amazing showed us the bath bomb in the water and we go some free samples they were both lovely
September 2023 by Just Karen
I went into the Northampton store and was greeted by Kayla who went above and beyond to help me when I cheekily asked if there were any samples I could get with my purchase due to my friend going through a rough time recently and needing a pampering boost. Not only did she listen to my outpouring but she showed compassion and kindness. What a wonderful person to have on the team!
August 2023 by Dia Bokor
Hi I was at the shop today and had the best service i ever had in my life from EVIE??? Evie was so helpful and extrovert and open-minded as well. Evie showed a lots of bath bombs for me which from i bought 3 brilliant one Thank you so much Evie it was also very nice to meet you. X
July 2023 by dac los
What a wonderful experience I had today at Lush Northampton. I was looked after extremely well by Kayla, excellent products knowledge and outstanding customer care. Thanks Kayla
June 2023 by Niki Fleming
Popped in today at 12 to the LUSH Northampton branch after having a hospital appointment that was just horrible! Spoke to a wonderful lady who was just so kind, spent a fortune like I normally do in LuSH as I love all their products to come home to find she had left me a note wishing my day would get better with a bath bomb! Customer service like this just fills me with so much happiness that one small gesture just changed my whole afternoon! Thank you LUSH for employing such wonderful staff!
June 2023 by Renee Worrell
I have the pleasure of being served by Weronica today. She was very helpful and knowledgeable, she helped me find the most suitable product for my skin and her customer service is brilliant. She made me feel very comfortable and id happily come back to see her again! ??
April 2023 by kiera Ella Houghton
5/5Would recommend to anyone who's looking for amazing products and friendly staff. One in particular Rachel gains who is extremely friendly, always have a smile on her face and definitely good for advertising on products. I would also like to add on she is very helpful in choosing products for anyone in your family and friends. If she hasn't had a pay rise for her hard working then she definitely needs to have a pay rise for her friendliness.
April 2023 by Ugne Survilaite
I want to thank Sayema/ si at Northampton branch for her exceptional service. She listened to all my needs as I have sensitive skin and directed me in the right direction with samples to try to find the best product for me. Thank you x
March 2023 by jenna mutton
I popped into Lush this afternoon to have a look at their moisturiser. A very lovely shop assistant came over to help me choose the correct cream for my skin type. She was very helpful and she gave me a tester pot to try out at home. She also gifted me 2 small bath bomb fragments as I'd informed her I was having trouble sleeping. She said the lavender scent may relax me before bedtime. I am extremely grateful and I will definitely be going back to purchase some items. Thank you x
March 2023 by Tamzin Reed
Me and my team were lucky enough to be able to have a bath bomb making experience, which was hosted by Emma and 2 colleagues. All three of the ladies were chatty and helpful through out, there was plenty of ingredients for us all. As a group of adults we had a great laugh making the ?light the night? bomb. Would highly recommend it for any age or group size. Thank you ladies
