July 2023 by Simon Gillett
Originally went with the intention of upgrading my Rega P1 plus turntable with the 50th Anniversary Edition of the Rega P3. Craig was great with the demo set up and let me spend a good hour listening to the P3 using the same Rega IO amp I run at home. We also ended up talking about my speaker setup and I ended up buying a new set of Bowes and Wilkinson 702 S2s and now having this lot set up at home I'm very happy with the end result, vinyl and CDs sound amazing. Craig was very helpful and patient as we switched between a few different sets of speakers. Will definitely be back when the upgrade itch comes back ??
November 2022 by Matthew Doherty
Craig was more than happy to setup a demo for an amp I was interested in, with some speakers similar to what I have at home at fairly short notice.It was a very relaxed experience. No hard sell and Craig was very happy for me to take my time listening to a range of music I was familiar with. Pricing for the amp was spot on (couldn't have found it cheaper elsewhere), so it was an easy decision to go ahead with the purchase. I'll definitely be back when I look to upgrade other parts of the system in time.
July 2022 by glenn burnham
The problem was sorted out Craig was very good and understanding
May 2022 by Yves Emery
In addition to his excellent technical skills, Nick provided an incredible service, has a great concern for his customers, and an excellent follow-up to your requests. I can only highly recommend it
March 2022 by Cris Tranfield
Professional and friendly service. Bought a replacement tweeter for my B&W speaker and they fitted in store within 15mins.
February 2022 by Online Account
Nik has a great knowledge about hifi and is very helpful, great service and atmosphere, well worth a visit to get you next music system.
February 2022 by Ji?í ?rajbr
Very fast shipping, perfect communication. Thank You, Nik!
April 2021 by Free Stuff
Orton's took the time to advise lots of detail and compatibility before purchasing a Bose soundbar and sub for TV.. System works perfectly. Easy to rig and sounds great. Many thanks Orton's. Fast free delivery too. Would recommend.
April 2021 by SHP Prudencio
Pleasant/fast transaction: Bought a replacement tweeter for old B&W 686 S1 (online). 3-4 days later it arrived here in Los Angeles. Thanks guys.
April 2021 by Dave Waring
A few weeks ago I enquired via emailabout a pair of speakers that were listed on Ortons website, to check they were still available. I received a prompt email back confirming that they were.A few days later I asked if they could ship them, as I was isolating due to a family member having Covid-19. I never received a reply.Several days later I contacted them again through their website (as I had done initially), and said I wanted to buy the speakers, was happy to pay over phone/through website and that due to the second lockdown I needed them posting. (Their website incidentally does state free shipping for all products). Again three days later and I haven't had a reply.My issue is NOT with their obvious disinclination to post the £800 speakers (they must be doing really well to be happy to lose an £800 sale a couple of days before UK lockdown rules state they must close for a month), but with the total lack of communication, It would take seconds to politely reply, even to say 'we're not willing to post them. At least then I would know that I cannot purchase them until we come out of lockdown in 4 weeks time. The refusal to communicate strikes me that they haven't considered that I may make other purchases in future, which now won't be happening.Really disappointed.
September 2020 by Ben Simpson
First time purchasing from Ortons, had some questions prior to my purchase which where answered extremely promptly. Communication from Nik was great throughout the process and the item I ordered was delivered quickly. Absolutely could not have asked for more. Definitely recommend buying from here
May 2019 by William McEwen
I found this company online and have recently had dealings with three members of staff, very friendly and accommodating, very responsive to correspondence, my item is now with the Engineer and I?m having a good feeling about the income.
October 2018 by Barry Clarke
Took my audiovisual amp in to be repaired but had to drag myself away from looking at allnthe great gear on show
