December 2023 by Katherine Bond
We have visited pizza express in Northampton for many years and it really is one of our favourite places to eat. The atmosphere is great and the staff are always very attentive! We are often served by Chelsey who goes over and above, remembers everything, she really is a lovely person. All the other staff are also friendly and welcoming including the chefs and kitchen team too. We love visiting?. A family friendly place to eat.
December 2023 by Paul Livingstone
Recently had our daughters 7th Birthday held at Pizza Express, Northampton. We booked months in advance ensuring all would be as we requested. A change of management didn't help as it would seem that what we were told originally was not how Pizza Express operate with kids party.The night before the party I dropped off the Helium Balloons before they closed as it was going to be difficult to get them to the venue in the day time being the centre of town. I had to move the tables around so it looked the way we had originally asked for which was rather frustrating. I then met Claire who assured me that the following day would run smooth and that it did which was solely down to her. She was excellent and very attentive!! A real credit to the Northampton branch and she did not let us down. Thankfully Claire was there as it may well not have gone to plan if she hadn't been.
December 2023 by Melissa F
Despite it being a busy Saturday before Christmas, the food was excellent. Didn't have to wait too long either.
December 2023 by NotwackoJacko
Food, service, and atmosphere are all excellent! I highly recommend you visit this place, the food is to die for! ?Dietary restrictions: So when I know who is a coeliac, has plenty to eat here, unlike some restaurants ?Parking: Great parking in town, too! ?
December 2023 by Marianne Santis-Spilling
Food is always just mediocre. I find the children's meals come out boiling hot, and adult meals are just luke warm. Every time I go to pizza express, to any branch, the wait staff really don't appreciate children and my kids are well behaved. The food portions are quite small for kids, not worth the money. Every time I go with a "love 2 shop" voucher it takes over half an hour for my bill to get paid. If the staff aren't trained as to how to use vouchers then pizza express should stop teaming up with voucher companies, or at least inform their staff about their offers and deals. Overall, an unpleasant experience.Kid-friendliness: Minimal, nowhere to leave the pram, dirty/broken high chairs, awkward positioning. Staff not very friendly.
December 2023 by Rodrigo Diaz Martinez
Nice food. The staff was very lovely.
December 2023 by sean ryan
We headed to pizza express to try out some of their Christmas food. The pizza was delicious I would recommend trying them! The service was brilliant, our server Chelsea was lovely!
December 2023 by David Sait
Food great. Service excellent - staff working very hard and maintaining good customer service under what looks like difficult circumstances of short staffing.
December 2023 by Maria Barnes
Quick pizza before the theatre. A bit soggy in the middle though. Great service and very quick.
November 2023 by Alex Barrett
Always an enjoyable authentic Italian take on takeout food. With great gluten free
October 2023 by Natalie
The staff need some serious customer service training at this branch of the chain. The food was anything but quality and the whole experience left us completely underwhelmed and we will not be returning. No wonder it was completely empty on a Saturday night!
September 2023 by Augustine Hamilton
Dined in last night, with my son and although it was busy, service was great, I recommend the La Cubana.
August 2023 by Ray Metcalfe
It's pizza express, ?.We come here now and again for a change from Nandos. Is more expensive but good quality.I usually have chicken pesto pasta, which is very filling.Would recommend
August 2023 by XFoodieFreakX
My friend usually phones up and orders for collection but on this occasion was told to use the app/website. He said this was strange but did so anyway. We were notified that our order was ready so we headed over to collect which wasn?t far. We still had to wait 10 mins. I watched while the waitress spoke to staff like dirt. The staff all looked depressed. We took our food back, opened my pizza box to a cold pizza. Not even luke warm, COLD! My friends lasagna was piping hot. They?d clearly got the timings wrong and mine had just been sat there to get cold. I would have been better off warming up a tortilla, splashing some sauce on it and sprinkling some herbs myself. £16.40 for a a cold tasteless pizza. I didn?t even get the correct topping, I was given vegan chicken instead of vegan mince.
July 2023 by anna A
What a lovely warm welcome. Firstly we were running late, I called to let pizza express know, not a problem at all. Secondly we only had change for 1 hours parking, we were sorted out and managed two delicious courses comfortably in the hour. Thirdly, the welcome smiles of all the staff made us feel that nothing was too much. My friend is a coeliac, the waitress was helpful and explained all the pizzas were available on gluten free pizza base, so no special menu, no exclusion! The deserts were delicious, I recommend the lemon roulade. Super service, nice decor once you are past the entrance hall. Don't be put off by the entrance, you don't eat in there. The food is excellent, the staff are friendly and helpful. Enjoy.
