February 2024 by Vikki Claydon
Well I will not be bothering with this shop again. They have a massive shop and yet apparently never have the sizes you won't. I asked for xl tracksuit and the guy couldnt even be bothered to look out the back or simply check on the scanner,as I know they can. They do for trainers.So in my eyes the guy was just being lazy. So that's definitely the way to keep custom.
January 2024 by Tatiana Vikol
Small store, it doesn't have all sizes, the consultants are exhausted, in general the assortment is poor, we didn't expect to leave without shoes. I only give 4 stars for the mercy of the employees in the room. I hope this was the last visit to them.
December 2023 by B110
Surprisingly expensive for not very nice clothes anything worth considering is expensive I never buy anything every time I go in
November 2023 by T Bez
I won't go into details as I am looking at legal action possibilities! But in a nutshell, man works there, possibly the manager, is the most rude aggressive person ever to be in retail imo! So after selling me a display trainer without telling me, they refused to give me a cash refund, but worse was the refusal by said potential manager to even listen to my point, he wanted to chuck accusations around and then abuse, and talk in a threatening way! When I told him he needs to get some training, he insisted he has never had a complaint! Looking at the recent reviews, looks like that may not be the case! Sports direct are a disgrace, they are fully aware of what has happened and still fail to do anything to sort out my distress! Sometimes it only leaves you with legal possibilities! Avoid this branch at all costs imo!
November 2023 by BLANCA
Today, on 11th Nov 23 I went to the till with the item that had £11 on tag, the cashier informed me it actually is £25.99, not £11 and that and she didn't even attempted explaining of why am I having to pay more than on the actual tag. She asked her colleague to come over to assist. The colleague has admitted it is their warehouse that sends them wrong tags attached and that they had few of those recently but nothing got done about this. She advised that it is not her fault and she is unable to do anything about it nor is the manager. What a great customer service and problem solving! I have got both: tag and the receipt.People watch out what you are actually paying when you at the till as you may be surprised!
October 2023 by Lois Manley
Asked if they had more sizes in a football shirt, young girl said the usual ?we?ve only got what we?ve got out?. i asked if they could ring another store, she said ?yeh I guess so?. She literally had no interest in helping me, her attitude and look just said it all. Was then sent to speak to the manager to do it. When speaking to the manager, he checked the system and they actually had one out the back so he was helpful.Needed it to be personalised ?we?ve ran out of letter ?A?s?. The town centre store wouldn?t answer the phone after constant trying. So I had to go into town to get one. They didn?t have a machine though to print so then had to go back to the other store to get the lettering done.Was told it?d be done by 4pm the next day (as I needed it for a gift) and be messaged when ready. No message, no call. I called the store 16 times, just rang out and cut off. No answer.Went to the store at 4.45pm, wasn?t done. Told it only takes 10 mins so will do it now (if it only takes 10 mins why hasn?t it been done?) so ended up waiting around. Safe to say I won?t be going back.
October 2023 by S Carpenter
Visited this store looking for ladies white trainers. Wandered around for ages trying to find them, no staff around, eventually found a member of staff, who told me where they were. Pretty poor selection of very badly displayed ladies trainers. The shop had lots of shoes/trainers which were mainly men's and kid's. No staff again to ask for sizes. Left feeling very irritated and annoyed. Won't be going to that branch again.
October 2023 by B Drage
Be better of someone could be bothered to serve you.
September 2023 by Ikira White
Stock for the size trainer needed was rather limited but otherwise okay. Staff not overly attentive as is the norm but we muddled through and got what we wanted in the end.
September 2023 by Samantha Hall
I?m trying to get through to speak to someone and your person is unavailable it?s not good if you have mobility issues I wanted to ask game something I have been trying since 10am no one?s answering just ringing and saying unavailable this is not very good if you have a number to ring and no one answers it
August 2023 by dragu andrei
Absolutely disgusting how they treat people there !! I have been there on 30.07 at about 3pm to buy a pair of shoes and so called shift manager was treating a customer with so much rudness and disrespect I felt so sad for the customer in front of me that I just left and didn't buy anything anymore... the customer apparently wanna change a pump for bicycle because it was not working and day shift manager says to him no" way you opened is your problem not ours" ... how can you test something without open the package and call the client stupid because the pump was just for balls when it is says and shows picture that is for bicycle also... very pour service from them and I will never go again and buy from them ever again.
July 2023 by Simon Rhodes
Good selection of sports and casual clothing. Decent deals on multiple purchases. Changing rooms are a bit on the poor side and difficult to find someone to open them for you!
May 2023 by Chris W
Helpful staffGot the product I wanted
May 2023 by Slay Queen
The store is good but it?s sometimes messy and don?t have a lot of shoes that I want
April 2023 by Glenda Peters
Helpful knowledgeable staff. Great variety of products. Prices lower than on-line retailers.