March 2024 by Monika Pop
Excellent service. Very helpful staff.
March 2024 by Riccardo Colannino
Brilliant work. They were quick on the communication, always keeping me up-to-date. The job they did repairing the dents and paint on the door. They did leave a bit of filler on the door sill, but immediately dealt with it when I pointed it out, and very quickly too. And to to it all off, they even gave my car a valet! They really didn't need to but it was a nice surprise
March 2024 by Sharon Tee
Really happy with service, staff very friendly and informative. Busy car park however, staff happy to bring car out for easy collection.
February 2024 by Ruth Elliott
Steer group Northampton were fab at fixing my Nissan Juke. Unfortunately threw a piece of internal plastic away by accident but were very apologetic and rectified the mistake very quickly. The staff are fantastic and very welcoming. I would definitely recommend them.
February 2024 by Michael Penny
Excellent service. My car was drivable so I delivered it. Their reception service was friendly and straightforward. The work was completed within the timescale they estimated, I was contacted at intervals with information about progress and then when the car was ready. The finished job looked good and the process of signing it off was simple. I know this was an insurance claim but if I had personal work needed I wouldn?t hesitate about using them.
February 2024 by susan blessing
Excellent service.They came to collect my car, telephoned me frequently to update me on how things were progressing.My car was perfect on the day I went to collect it.Thank you Steer Automative.Highly recommend
February 2024 by Chris Murphy
Friendly and efficient service and a good as new repair. Sadly can?t say the same for insurance company
January 2024 by Zoe Naylor
My car was sent for repair at their garage for new bumper. They did amazing job. Fixed my car matching my paint spot on. They even cleaned my car inside and out giving me the new car feeling. I highly recommend them.
December 2023 by Andrew Stevenson
Avoid at all costs! Steer Northampton seem to have an obsession with extremely poor workmanship and they do not like to be challenged when they continually get caught out lying. I attempted to make a formal complaint about by extremely poor experience and I was ignored. It says it all really! If you want your vehicle to be returned in a state, not far off how it went in, and you want damaged brand new parts, then this is the repairer for you! Their website is full of fancy words and big statements but in reality its all lies and they care more about money than peoples vehicles that they have worked hard for. I have never known such a big company, work like absolute cowboys!
November 2023 by Risha Popat
No one answers the phone here it's impossible to get through. I've emailed and not had a reply. I'll wait until tomorrow and follow up via email again. Any option you select on the key pad to talk to a person, you never get through! Mark called me today and was super helpful and his customer service was outstanding. I feel more reassured now.
September 2023 by Havok
Francessca has been really helpful. Service has been superb!Thanks for putting things right!
September 2023 by Daniel Henson
Great service, work completed in a timely manner and to a great standard. Francesca was very friendly and helpful and kept me updated with the progress. Very happy.Service: Body & Trim
September 2023 by Ben Archer
Steer Northampton did an absolutely fantastic job of repairing my car in a timely fashion whilst providing a courtesy car.communication was great throughout the whole process and big shout out to Francesca who was so helpful and professional. 5 stars all round
September 2023 by Mark Baron
Francesca and team have been brilliant with my vehicle repair. Thank you!
August 2023 by Sarah Sanctuary
Professional from start to finish. My insurance company instructed them to repair my vehicle after an accident. They were courteous at all times, phoned me and kept me updated on the collection, repair and return of my vehicle. Would definitely recommend.Service: Body & Trim
