February 2024 by Georgie Larkins
If I could leave zero stars, I would. Do not take anything of value to be dry cleaned by this company. It will come back damaged and not in the same condition it was sent in. Timpson?s will then insist that the fault is not with them. Very disappointed that I am now out of pocket and no longer have my lovely coat. Save yourself the stress and go somewhere better.
September 2023 by K D
Great service, top guys!Thank you!Keep up the good work!
June 2023 by Tim White
Very informative and friendly service. Had my car key repaired for less than half the price quoted me by another car key specialist.
June 2023 by Dan Khambatta
Watch links removed. Friendly staff
May 2023 by How to
Smells like they are not cleaning your clothes (no scent at all)They dont even remove basic stains, what's the point of paying money to dry clean with them?
February 2023 by Mullac talk
Had good service everytime
January 2023 by hans titus
Absolutely disgusting service at sainsburry store rude and ignorant person. Passport photos rejected as no enough light and not right angle. Not listening to customers.
September 2022 by Dandareify A
Great service with competitive prices.
August 2022 by Nick Hill
Gavin knew what he was doing and sorted my watch out straight away. Would recommend
July 2022 by Ashvin hemachandran
Doesn?t answer phone calls
January 2022 by Paul Jordan
Rude staff when dropping off my item (it was closed for lunch as well) and then when I went to collect it, they had closed early. Rubbish.
November 2021 by Rich Parker
This is a branch within Sainsbury's at Sixfields. Very friendly and helpful, efficient and reasonable prices. Offers multiple services.
September 2021 by S.n oop
Took a dress and a suit to be dry cleaned.... honestly both items look like they haven't been touched. We needed them for an event this weekend so this has now caused me a major headache. I'm 100% convinced that nothing has been done. I only noticed the issues when I got home otherwise I would have refused to accept the items back. The dress especially... how can that be given back to the customer in that state? There was a note on the suit saying that they didn't want to attempt to get the stains out but looking at how creased the trousers and jacket are, what actually has been done? I have sent a complaint into customer services as I want a full refund.... awaiting their response.UPDATE: Was contacted by customer services and they have refunded the money back to me.
August 2021 by John Johnston-owen
Brought a watch into shop for a battery replacement on 22/06/2021 ,one would have thought pretty straight forward. Wrong . Paid an exorbitant price of £29.95 for a £ 1.25 battery and left to go home where I had a shower after work , my watch face steamed up about an hour after shower , I thought it was my eyes , getting on a bit , changed watch for another and went to work next day . Came home and checked watch it had stopped working altogether. Brought it back to timpsons after a few days and the assistant changed battery again and then put watch in machine to ensure it was tight, why this wasn?t done first time I don?t know , watch stopped working after an hour. I?m getting annoyed now , what was a perfectly good watch is now useless and £30 to get it broke. After inspection , assistant decided it was broke, I?m pleased he told me that , wouldn?t have known otherwise24/06/2021 watch went for repair/ replacement, I called in today to inquire about my watch 22/08/2021 and was informed watch is now ready for dispatch and will get a text when is in shop for collectionTwo months have gone by and I feel I?ll need to take a holiday to get reacquainted with my long lost time pieceNo communication from timpsons customer service people , not a text nothing what so ever to keep the customer who timpsons relay on to keep in business informed of their product they broke .I?ll use the guy on Northampton market again in future. Only went to timpsons because of COVIDWATCH YOUR WATCH AT TIMPSONSThey won?t be getting a Xmas card from me
July 2021 by Richard Wood
Branch does not take calls very frequently just get a message to please call again! Was attempting to find out if keys that had to especially ordered in had arrived on the due date as had not received a call from Timpson branch to confirm arrival of keys.